Temp Administrator, Bank Band 3

As a Bank worker you can work to fill a temporary vacancy or short-term staffing shortages. Our temporary roles will give you loads of variety in different environments; both clinical and non-clinical. Our In-house Bank Service helps deploy temporary administrative staff across the hospital to support with staffing shortfalls. Joining LNWUH Bank is a fantastic way to expand and develop your skills and knowledge. As a Bank worker, you will be a key team member, supporting the departments in the hospital. So, if you are a qualified administrator with plenty of recent admin experience and are available to take assignments full time, 37.5 hours per week, there has never been a better time to join our team. If you have already applied to join the Bank previously or currently an employee at London North West University HealthCare Trust you won't need to apply to this Vacancy, instead get in contact with the Temporary Staffing Team., To efficiently undertake basic administration and clerical duties which may include the following duties as directed:

• To respond to queries, both face to face, via email and telephone, take messages and
pass them on to the relevant member of staff in an appropriate and timely manner.
• To undertake administrative tasks as requested by senior team members.
• To deal with internal and external post and emails on a day to day basis.
• To support the team to maintain accurate, timely and legible records.
• To provide appropriate reception cover as and when required.
• To meet and greet visitors as required.
• To maintain strict confidentiality at all times.
• To attend and take part in team meetings & regular reviews with line manager.
• To be responsible for the use of physical equipment and to report any defects in
equipment as appropriate.
• Utilise keyboard (typing and/or data-entry) skills to accurately produce Word, Excel
and PowerPoint documents, spreadsheets and presentations as requested. Use Trust computer systems (subject to training first) and data-bases to accurately record and maintain data.
• Register new patients onto department / hospital computer system
Working for our organisation All staff employed by the Trust are expected to embody our 'HEART' values throughout their employment. The values describe how we interact with each other and our patients and underpin everything we do and say to achieve our vision: Honesty - open and honest in everything we do Equality - we value all people equally and treat them fairly whilst recognising their individuality Accountability - we will provide excellent care and ensure the safety and wellbeing of all patients Respect - we treat everybody the way we would like to be treated Teamwork - We work together to make improvements, delivering consistent, high quality, safe care,
• Answer and deal with all incoming telephone enquiries, ensuring relevant information is obtained, clear messages taken and written down only disclosing information that complies with the Data Protection Act. Make outgoing telephone calls as instructed to
ensure the department/ward runs smoothly. Bleep on-call managers, doctors and colleagues as requested. This job description is an indication of the type and range of tasks that are expected of the post holder, and other duties may be required, in line with the role and the banding. It will be reviewed and amended from time to time in consultation with the post holder to take account. The Trust is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all staff and volunteers to share this commitment. We promote the wellbeing and safety of all our patients and carers by acting promptly on concerns, communicating effectively and sharing information appropriately, according to the standards determined by our policy and procedures. All posts working with vulnerable groups will be subject to an enhanced criminal records check upon appointment and staff will need to give their consent for the Trust to receive regular updates on their criminal records status throughout their employment. Due to the high volumes of applications we receive for certain posts, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. After the closing date we strongly advise you check the email account which is registered. If you have not heard from us within four weeks of the closing date, please assume that you have not been shortlisted. Our employment checking processes require that all shortlisted applicants provide the contact details of their current HR Department. If shortlisted you will be sent an email reminder to present the contact details of your HR Department at the interview. Please note the Trust uses identity checking software for verifying the authenticity of identity documents provided by candidates. As part of our commitment to the Equality and Diversity at LNWUH, we are encouraging applications from BAME (Black, Asian and Minority Ethnic) candidates as we seek to ensure our workforce structures are representative of the diversity of the communities we serve.

LNWUH is a flexible working friendly organisation, we want you to be able to work in a way that is best for us and for our patients, and for you. Please speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern. If it works for the service, we will do our best to make it work for you., It starts with excellent customer care skills, strong IT skills, and flexibility. Apply to join Bank at LNWUH today and push the limits of administrative excellence. Do you have recent experience of working in a busy office environment and have excellent communication and administration skills? Are you a proficient Microsoft Office user?

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond. Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people. We run major acute services at: + Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK + St Mark's Hospital: an internationally renowned specialist centre for bowel disease + Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice + Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre. We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public. Find out more about our Trust and why you should join us#WeAreLNWH Find out more about Our HEART values Find out more about our Trust Staff Benefits Our vision at London North West University Healthcare NHS Trust is to put "Quality at our HEART". Find out more about our ambitious strategy We are clear that our vision can only be achieved by our staff, who are our most valuable asset. Our vision is driven by our HEART values and behaviours which were developed together with our staff.