Tenancy and Estate Management Team Leader M428

Charnwood Borough Council manages approximately 5,525 dwellings, 13 shops and 818 garages and we are seeking to recruit a Tenancy and Estate Management Team Leader. You will be responsible for managing a team of Tenancy & Estate Management Officers and a Housing Assistant. Your main duties will include:

• effective performance management of the team and providing accurate performance information;
• providing leadership and support to the team;
• ensuring tenancy conditions are enforced correctly, including taking legal action where appropriate;
• managing a range of tenancy matters such as mutual exchanges, successions, abandonments, permissions
and decants;
• contributing to policy and procedure and service development;
• management of estate services, including the communal cleaning contract and estate inspections;
• ensuring that fire risk assessment actions assigned to the team are progressed and completed;
• dealing with complaints and other service-related enquiries;
• promoting effective customer engagement and participation;
• working positively with internal and external teams and agencies.
  
  Are you highly organised, with the ability to plan, prioritise and work within a fast-paced environment? Do you have good interpersonal skills and take pride in managing a high performing team? If so, we want to hear from you.
  
  Charnwood Borough Council operates an agile working policy with a mixture of home working and office-based working.
There are excellent transport links to Nottingham, Leicester and Derby as well as further afield via the M1 motorway. The benefits of working with CBC:
• Agile working for many roles
• Generous annual leave of between 35.5 and 40.5 days (depending on length of service), inclusive of bank holidays
• Most services are closed over Christmas
• Opportunities for professional development linked to many roles
• Access to the Local Government Pension Scheme
• Free parking
We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award. We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group. About the Council Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people. We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets. Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together About Charnwood We are proud of our borough, and it is a great place to live, work visit and invest in. Charnwood boasts breath-taking landscapes which are great to explore. At the heart of Charnwood is Loughborough, home to a world class university, historic markets, and the only major bell foundry in the UK. It is a diverse community thanks to its student population and cultures from around the world. Find out more about this role and who we are by visiting www.charnwood.gov.uk/jobs No agencies please.