Tenancy Services Manager

We have an exciting opportunity for a Tenancy Services Manager to join our Housing Management Department.

Reporting to the Assistant Director, the Tenancy Services Manager will have direct responsibility for the delivery and development of high-quality housing tenancy services (as Landlord) including Tenancy/Estate Management, Anti-Social Behaviour and Specialist Housing Support. They will also lead on improving services to deliver the best outcomes for residents.

We are looking for someone with experience in the social housing sector with a track record of leading frontline services. You will need to know how to create positive and effective relationships with our tenants through a sound understanding of tenancy management legislation and the Regulator of Social Housing's consumer standards.

To do this you will need to be a strong communicator, both internally and externally. You will be able to provide clear direction to your team and work with other departments and agencies to ensure our tenants are able live in safe and good quality homes., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.