Tenancy Sustainment Officer

Job title: Tenancy Sustainment Officer
We have an opportunity for a Tenancy Sustainment Officer to join our Association.
The Tenancy Sustainment Officer will be based at our offices in Birmingham.
·Adullam Homes Housing Association Ltd supports vulnerable individuals and households.
·We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.
Adullam offers the following benefits:
·Salary up to £24,512.25 for 37.5 hours per week,
·Competitive Annual Leave (25 days annual leave and 2 extra days added for a year of no sick days each calendar year)
·Training and career advancement
·Discounted Goods and services
·Pension
·Access to Westfield Health and Westfield Rewards/Discounts
·Access to CALM app
·Life Assurance (4x Basic annual salary from the start of employment)
·Multidimensional wellbeing programmes and family-friendly policies for staff
·Refer a friend policy
PURPOSE OF THE JOB
·To understand the complex needs of tenants, licensee, or occupants of Adullam properties within the context of Supported Exempt Accommodation. To deliver a consistently high customer service which enhances the quality of life for tenants by providing safe, secure, and attractive environments, creating sustainable communities.
·You will be expected to contribute to the maintenance and development of the Association's values, culture, and ethos.
The closing date is 9am, Thursday 31st of October 2024.
We reserve the right to bring forward the closing date in the event that we receive sufficient applications.