Tenancy Sustainment Officer

Bassetlaw District Council own and manage over 6,500 homes in North Nottinghamshire. We are an ambitious and progressive Council determined to be ranked among the best social housing providers in the Country.

So, if you are looking for a new challenge and would like to be a key member of our thriving housing team, we would welcome an application from you.

You will ideally be an experienced professional who is well-versed in current best practice regarding support available to people, and who can find innovative answers to a range of issues and have a strong track record of delivery.

You will be responsible for the day-to-day delivery of the tenancy sustainment service including the provision and co-ordination of effective support, advice and assistance to tenants who are vulnerable and/or at risk of losing their tenancy, to ensure they can maintain their tenancies. You will work closely with other teams within the Housing service and wider Council, and other key organisations to identify and resolve issues, and deliver a high quality customer service.