Tenant Admin and Merchandising Officer

We are looking for a proactive, organised Tenant Admin and Merchandising Officer to join our Buildings and Guest Services team at the Royal College of Obstetricians and Gynaecologists (RCOG). In this role, you will handle tenant admin tasks, help develop and manage our merchandise and support the smooth running of our facilities. You will help ensure tenants have a great experience and our merchandise supports our values.,

• Keep tenant records updated (agreements and service charges)
• Help manage tenant and service charges
• Track stock and reorder as needed, especially before events
• Support face-to-face sales at events and contribute to growing online sales
• Cover reception and answer general enquiries
• Help with with general facilities administration
  
  You are a well-organised, approachable and enjoy working in a busy setting. Experience in facilities management, retail or merchandising and customer service would be beneficial. Your ability to work well with a variety of people will set you up for success in this role., Background in a direct customer-facing role
• Effective organisational skills with experience handling administrative tasks
• Familiarity with facilities management and hospitality services
• Confidence in handling payments and stock
• Effective communication skills and ability to work both on your own and as part of a team, Disability Confident
About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Our culture and benefits As a valued member of the team, you will be located in our stunning offices close to Borough Market. We offer a friendly; values led working culture with an excellent benefits package that includes:
• Agile and flexible working environment and free lunch onsite
• 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January
• 10% pension contribution after probation
• Enhanced wellbeing and family support
• Interest-free bike and season ticket loans after probation
• Tailored Learning and Development and study leave
• Affinity staff networks
• Life assurance and income protection schemes
• Lifestyle discounts