Test Analyst

It was announced in August that Channel 5 and its free streaming service, My5, will relaunch in 2025 under a unified parent brand of 5 across linear, streaming and digital platforms - giving its audience easy access to its award-winning range of programming and content, wherever and whenever they want it. As part of the relaunch as 5, the free streaming service will feature a significantly expanded content offer to complement Channel 5's acclaimed UK drama originals and unscripted programming. For the first time, the streaming service will include a new range of specially curated FAST channels. There will also be personalisation, and enhanced data-led advertising opportunities. This long term, strategic decision by Channel 5 follows successive years of industry leading growth across both Channel 5's linear channels and My5. Over the first half of 2024, My5 grew its viewing by +40%, more than any of the other public service streaming services.

Reporting to the Senior Test Manager, this role is an exciting opportunity to work in a fast-paced, commercially driven, growing digital media team. The successful candidate will be from a manual testing background, ideally with some experience of testing streaming applications across a variety of device types.

What will you be doing?

Contribute to the production and maintenance of rigorous test procedures for My5 applications and associated backend services.

Carry out detailed testing across all My5 applications - including Web, Mobile, Connected TV and Backend API's.

Ensure the highest possible standards of quality are achieved and maintained for My5.

Documentation

• Work with the Senior Test Manager, Project Managers and 3rd party development agencies to plan and document test scenarios for each sprint and project.


• Produce test reports for review by Change Advisory Board, as part of release management process.


• Provide clear and succinct weekly test status updates


Testing

• Implement manual testing as required during development sprints.


• Test case creation: write test cases for new features and update regression test packs.


• Test execution: run smoke tests, exploratory testing, regression tests and post-release tests.


• Carry out regular testing on live My5 apps and report live issues to Technical Operations team.


• Carry out cross-browser and cross-device testing of My5 app UI's.


• Clearly document defects in Jira.


• Assign defects to developers and Senior Test Manager/Project Manager/Operations Manager as directed.


• Ensure the timely delivery of specified testing milestones.


• Participation in Change Advisory Board meetings, Sprint planning, Test planning, daily stand-ups, and My5 team meetings.


• Assist in the management and configuration of the My5 Test Lab and Test Device inventory list.
  
  Attention to detail and analytical approach to problem solving.


• Ability to accurately communicate complex technical issues to non-technical people.


• Advocate of quality - able to give solid, researched reasons why specific issues need to be fixed; able to advocate for testing in general.


• Persistence - when something frustrating and intermittent is happening, you must persist in trying different ideas to seek the root cause.


• Fast learner - Stay on top of new and emerging technologies and testing methodologies.


• Proactive desire to identify problems before they are reported.


• Great teammate - should be able to work well in a team and individually to deliver tasks.


• Self-motivated and highly organised, be flexible and manage time effectively against competing pressures.


Essential:

• Experience in a manual testing role


• Experience performing test plans for a range of technologies - for example video streaming, mobile apps, web sites, Connected TV's, set-top boxes, content management systems, CDN's, ad servers and analytics solutions.


• Ability to read and understand technical specifications and code, and translate them into executable test plans.


• Ability to find defects through undefined testing approaches (e.g. Exploratory), to find problems/areas of weakness with applications


• Experience using defect tracking tools (e.g. JIRA).


• Experience of using debugging and log capture tools such as browser dev tools, Charles, Wireshark, Android Studio, Xcode and Samsung Studio.


• Experience of agile application development processes.


• Educated to degree level or similar in a technical discipline.


• ISTQB foundation level or a software testing certification.


• Strong oral and written communication skills.


Desirable:

• Testing video streaming applications.


• Experience working with test automation tools - e.g. Selenium WebDriver.


• Understanding of HTML, XML, JSON, CSS and JavaScript.


• Experience of content management systems such as WordPress or Drupal.


• Understanding of network analysis and configuration (e.g. Traceroute, NSLookup, Whois).


• Knowledge of VoD workflows and OTT delivery, including video content processing.