Therapy Admin and Clerical Officer - Perinatal Pelvic Health Service

The Perinatal Pelvic Health Service administrator role is a new and exciting post, within the Women's Health Physiotherapy service. The post-holder will be required to take an active part in helping to run, monitor and evaluate the service. This will include, data input, analysis and statistical collection across all three outpatients sites. e.g. referrals received, patients seen, DNA and UTA rates, waiting lists, etc as well as provide an effective and efficient administrative and reception support for the Perinatal Pelvic Health Service (PPHS) and the wider Therapy Department., + The successful candidate will be working within the small Women's Health Physiotherapy team, providing an effective and efficient reception service to patients and visitors to the department, but will be working as part of a much bigger Physiotherapy service.
+ Data input, analysis and statistical collection across all three outpatients sites for the PPHS. E.g. referrals received, patients seen, DNA and UTA rates.
+ The post holder will be expected to work closely alongside the Women's Health Physiotherapy team, assisting in basic day-to-day running of the department including answering the phone, rearranging appointments, ordering equipment, managing stock levels, issuing and cleaning equipment, as well as administrative tasks such as photocopying and sending out letters and information to patients.
+ The person appointed to the post will be expected to register referrals, and book patient appointments following the booked appointment system for the Women's Heath Physiotherapy Team, manging this across all 3 sites. They will be patient facing, acting as a point of contact for the public and staff of the Therapy department, taking messages, transferring calls and informing therapists of patient attendance/non-attendance.
+ The applicant needs to have excellent person skills, be confident and outgoing and thrive in a busy; and sometimes stressful environment. The successful applicant will be friendly, a team player and have good organisation and time management skills., If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on [email protected] quoting the vacancy reference number.
PPE requirements: Buckinghamshire Healthcare NHS Trust requires all colleagues to wear appropriate personal protective equipment (PPE) in accordance with our infection prevention and control procedures.
COVID-19 and Flu vaccinations remain the best way to protect yourself, your family, your colleagues and of course our patients from the viruses when working in our healthcare settings. We encourage our staff to be vaccinated when recommended.
If you are successful at interview, we will require you to complete a Covid-19 risk assessment document.
Application deadline: This post will close on the closing date stated at midnight. If we receive a large number of applications or there is a change in circumstance, we may be required to close a job before to the closing date.
Contacting you: We will contact candidates through the email address supplied on their application form. Please make sure you check this regularly.
Application information: If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.
Shortlisting: The monitoring and safeguarding sections are not made visible to the shortlisting panel. The safeguarding section may be made visible to the interview panel, dependent on the role being recruited into.
Travel expenses: It is Trust policy that travel expenses for interview will not be reimbursed.
Smoking: All Trust sites are NO SMOKING. Smoking in all areas of the buildings and premises is prohibited.

Buckinghamshire Healthcare NHS Trust (BHT) is an integrated provider of acute hospital and community services for people living in Buckinghamshire and the surrounding area.
We care for over half a million patients every year:
+ provide specialist spinal services at our world renowned National Spinal Injuries Centre at Stoke Mandeville Hospital, the birthplace of the Paralympics
+ nationally recognised for urology and skin cancer services
+ regional specialist centre for burns, plastic surgery, dermatology, stroke and cardiac services
+ deliver community services in health centres, schools, patients' own homes, community hospitals and community hubs.
More than 6,500 people from different nations, cultures and backgrounds work for us.
We would be happy to discuss possible flexible working options. We strive to be a family friendly, inclusive employer.
If you require any assistance in making this application, please contact [email protected] or phone .
We pride ourselves in being a great place to work - and invite you to join our BHT family.

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What does Buckinghamshire Healthcare NHS Trust offer you?
+ As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
+ We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
+ We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
+ We're committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
+ As an employer, we aim to create a workplace where differences are valued, and colleagues treat one another with dignity and respect.
+ Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
What do we stand for?
+ Our vision is to provide outstanding care, support healthy communities and be a great place to work.
+ Our mission is to provide personal and compassionate care every time.
+ Our CARE values are collaborate, aspire, respect and enable.