Thoracic Admin Assistant

This role will work across the Thoracic Department to support all areas with administrative tasks. The successful candidate will support the Medical Secretaries, Outpatient Clinic Coordinators and Inpatient Booking Coordinators.

Communication:

To support the triaging of referrals by liaising with key clinical staff

Manage patient communications both via telephone and through Trust systems to create letters, emails and text reminders

To act as a point of contact for queries from clinical and non-clinical staff

Liaise with clinical and non-clinical teams across the Trust via telephone and email

Escalate patient queries, capacity problems and general issues to the role's line manager or relevant clinical staff as appropriate, children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.

This is an opportuning for a hardworking and enthusiastic individual to join the Thoracic Department in an acute city centre hospital.

This is a varied role which will allow the successful candidate to gain administrative experience in all areas of a busy department. The role will principle be booking appointments for both outpatients and booking admissions for surgery, ensuring, theatre lists are fully utilised. Working in a fast-paced environment as part of a team, you will draw on your experience and skills to effectively communicate with patients, clinicians, and peers to support the effective management of a range of administrative tasks.

We are looking for a member of staff with a "can do" attitude and excellent communication skills, both verbal and written.

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of