TLSE Administrator - Information Advice & Guidance

Applications are invited for the post of Teaching Learning and Student Experience (TLSE) Administrator, within the Information, Advice and Guidance team in the School of Medical Sciences. This is a part time (0.5 FTE) post of 17.5 hours per week.

We are seeking to appoint an individual with strong knowledge, skills, and an understanding of university life, with proven experience and a passion for improving the Student Experience. It is essential that you can demonstrate a good understanding of academic and student support procedures and processes in relation to the provision of postgraduate taught and / or undergraduate education. You will also be able to work positively and respectfully with a range of students and colleagues from diverse backgrounds and be highly self-motivated with the capacity to work flexibly both alone and as part of a team. There is a requirement to have a proactive approach to managing your workload in this role. Excellent customer service skills are also a must as you'll be providing a face-to-face information, advice and guidance service via our School Student Support Hub and delivering other student experience related activities to our taught students. Anyone wishing to work in a busy and challenging environment, who has an ability to work to tight deadlines whilst under pressure and can ensure high quality procedures (that comply with University rules, regulations and policies) be applied consistently, is encouraged to apply.

What you will get in return :

• Fantastic market leading Pension scheme
• Excellent employee health and wellbeing services including an Employee Assistance Programme
• Exceptional starting annual leave entitlement, plus bank holidays
• Additional paid closure over the Christmas period
• Local and national discounts at a range of major retailers
As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit. Our University is positive about flexible working you can find out more here Hybrid working arrangements may be considered. Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies. Any recruitment enquiries from recruitment agencies should be directed to [email protected] . Any CV's submitted by a recruitment agency will be considered a gift. Enquiries about the vacancy, shortlisting and interviews : Name : Melanie Dunn Email : [email protected] General enquiries : Email : [email protected] Technical support