TOCH - Discharge Coordinator - Conquest

The role of the Discharge Co-Ordinator will be an integral part of the integrated discharge team and will be responsible for assisting the multi-agency teams with safe and timely discharges from the acute hospital setting. You will attend and feed information into enhanced discharge meetings, liaise with patients, carers and their families and where applicable attend patient panel meetings., + The healthcare provider of first choice for the people of East Sussex.
Our mission is to:
+ Deliver better health outcomes and an excellent experience for everyone we provide with healthcare services.
Our strategic objectives are to:
+ Improve quality and clinical outcomes by ensuring that safe patient care is our highest priority.
+ Play a leading role in local partnerships to meet the needs of our local population and improve and enhance patients' experiences.
+ Use our resources efficiently and effectively for the benefit of our patients and their care to ensure our services are clinically, operationally and financially sustainable.
Our aims are that all services delivered by the Trust are:
+ Safe
+ Effective
+ Caring
+ Responsive and
+ Well led

We are seeking applicants with recent experience of providing direct health or social care to patients, hospital experience is desirable but not essential as full training will be provided. Evidence of customer care and excellent communication skills is an advantage for this role.
Educated to GCSE or equivalent level with evidence of good literacy and numeracy, as well as good communication skills..

We are one of the largest organisations in East Sussex with an annual income of £568 million and we are the only integrated provider of acute and community care in Sussex.
Our extensive health services are provided by over 7,000 dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people's own homes.
In 2020 the Care Quality Commission (CQC) rated us as 'Good' overall, and 'Outstanding' for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated 'Outstanding' and Eastbourne DGH was rated 'Good' Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.
In the summer of 2020, the Trust launched its ambitious 'Building for our Future' (BFF) programme. This once in a lifetime programme aims to redevelop and expand our hospitals at Eastbourne, Hastings and Bexhill, transforming the environment in which we provide care for generations to come., We provide safe, compassionate and high-quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people's own homes.
In 2020 the Care Quality Commission rated us as 'Good' overall, and 'Outstanding' for being caring and effective. The Conquest Hospital and our Community Services are rated 'Outstanding'. Eastbourne DGH rated 'Good'.
In 2020, the Trust launched its ambitious 'Building for our Future' programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.

You will be based at Conquest Hospital, however there may be a requirement on occasion for cross-site cover.
You will be expected to work weekends on a rotational basis.