Total Customer Satisfaction Industrial Placement

This 12 month industrial placement, starting in August 2025, is a great chance to take theory from university and put it into practice in a fast-paced environment. This provides a chance for real responsibility and hands-on experience in a challenging and diverse environment. Our Department: Total Customer Satisfaction We represent the Voice of the Customer. This means we listen to our Customers and translate what they are saying into a Quality strategy for the business. We ensure that our customers experience Top Nissan Quality in all aspects of their Nissan customer journey Day-to-day tasks are varied including TCS budget management, implementing strategies to make TCS a positive and productive place to work and preparing communications to ensure that the customer is at the heart of everything we do. Other responsibilities will include preparation for, and facilitation of key quality milestone meetings and a key part to play in the implementation of Culture (DEI) initiatives across our regions.

• A highly motivated and results-oriented student studying a degree in Engineering, Technical or Business related disciplines.
• We're not just looking for your average technical or business students - we're looking for more….
• We're looking for an Outstanding Problem Solver with great people/communication skills and with strong attention to detail
• Sufficient evidence of your right to work in the UK will be required.
Most importantly, we're focused on finding people who will fit within our teams, challenge us, and live the Nissan Way mindsets in everything they do.

Based in Cranfield, Bedfordshire, NTCE (Nissan Technical Centre, Europe) is our UK Research and Development hub. We are home to the functions that help us lead the way in vehicle design and development of the vehicles manufactured in our European plants. With more than 900 people based here from over 25 different countries, it's a hive of ideas, imagination, and vision, based in open-plan spacious offices designed to encourage cross-functional collaboration. The teams at the Cranfield Nissan Technical Centre work to develop engineering and design requirements for new car models across the world. Here you'll find departments such as Research & Development, Product Economic Control, Purchasing, Legal, HR, Finance and Total Customer Satisfaction, all enjoying modern on-site facilities like our gym, sports, and social club.

We firmly believe that investment in our employees is integral to their growth and success. As a member of our team, you will have access to many of our benefits - because we want you to feel cared for, supported, and engaged at Nissan.
• Competitive base salary at £21,587
• Remote Working Policy (maximum 2 days per week WFH)
• Flexible Working Options
+ 39 hours per week + Standard Working Hours: Mon-Thurs 8am-5pm, Fri 8am-1:20pm + 2+/- flexible hour adjustments (Subject to manager approval)
• 26 days holiday + Bank Holidays
• Free onsite parking & subsidised restaurant
• Onsite Gym Facilities
At Nissan we believe that diversity gives us strength and is key to the success of our business. That's why we pride ourselves on being an equal opportunities employer and have a range of Talent initiatives in place, such as high potential development, leadership, and career coaching to support our female workforce. In a male dominated industry, our UK data shows that on average, women's mean hourly pay is more than men. We pride ourselves on being a transparent, cross-cultural, and competitive business. Diversity and Inclusion: All of us at Nissan - regardless of functional area or expertise - share a passion to design, manufacture and sell high-performance, fun to drive vehicles. Nissan is an Equal Opportunity Employer for all. Applicants will be considered for all positions regardless of race, gender, military status, disability, or any other status protected by law.