Trade Parts Specialist

LSH Auto is excited to announce an opening for a Trade Parts Specialist at our state-of-the-art facilities. In this role, you will be a vital part of our team, ensuring that our trade customers receive not only the parts they need but also outstanding service. Your primary responsibilities will involve managing trade parts orders, providing expert advice on parts, and maintaining high levels of customer satisfaction. If you have a passion for the automotive industry and a knack for problem-solving, we want to hear from you! Hours - 45 Salary - £27,500 Plus OTE Bonus,

• Process trade parts orders efficiently and accurately.
• Provide expert guidance to customers on available parts and suitability.
• Maintain clear communication with customers regarding order status and delivery timelines.
• Manage the inventory of trade parts to ensure optimal stock levels.
• Handle returns and exchanges of trade parts in a professional manner.
• Collaborate with the sales team to develop strong relationships with trade clients.
• Ensure compliance with all safety and operational procedures in the parts department.
  
  Experience in automotive parts sales or a similar role.
• In-depth knowledge of automotive parts and systems.
• Exceptional customer service skills with a focus on client satisfaction.
• Strong organizational skills and the ability to multitask.
• Attention to detail and accuracy in order processing.
• Proficient in using computer systems and parts catalogues.
• Must hold a valid UK driving licence.
  
  Colleague Referral Scheme (£500 - £1000)
• A range of Mercedes Benz training and leadership programmes
• Platinum Plus Rewards Scheme
• Colleague Car Purchase Scheme
• Eye care Vouchers
• Life Assurance (4 x annual salary)
• 31 days holiday (including bank holidays), rising to 38 days with length of service
• Wellbeing Support
• Company Pension
• Full uniform