Trades Supervisor - Housing Maintenance & Repairs

As one of two Supervisors you will be supervising a multi skill trades team, providing practical and technical support, and assisting the Service Manager to deliver the operational objectives ensuring all works are completed efficiently and effectively whilst engaging the team to bring their best. In conjunction with the Service Manager, your focus will be to support, coach, motivate and engage the team to achieve service objectives, embedding the Bring Your Best Values, and promoting a customer centric approach of 'value for money' and 'right first time.'

By analysing data and measuring performance, you will work closely with the trades teams and your Service Manager to support a customer focussed maintenance service, delivering repairs meeting the required SLAs. You will also assist the Service Manager with the completion of daily, weekly, and monthly business objectives.

• A suitable trade qualification - this is essential


• Experience of working within a multi-skilled environment


• Experience of working within a customer focussed environment


• Social Housing repairs experience


• Ability to make key decisions, comfortable with responsibility and accountability for successful outcomes in service delivery


• Demonstrable experience of supervising or managing a team and leading by example is essential


• Excellent problem-solving ability, a solutions-focussed approach and comfortable working within a continuous improvement environment


• Strong communication skills with the ability to develop good working relationships


• IT Literacy is a must, experience with EXCEL and other Microsoft packages is essential


• A full driving licence is essential as this is a mobile role with a van and fuel card provided


• As you will be working in Customers' homes you will also need a DBS check.
  
  This mobile role is based in the East Midlands area covering Northamptonshire, Leicestershire, Nottinghamshire area - so you will need to live within this patch - but will require occasional travel to other regional sectors as required. This could include training and meetings at other locations including Birmingham, Worcester, Louth, Skegness, or Matlock.


Part of Platform Housing Group, Platform Property Care is a well-established property maintenance business. Working with us is more than just a job. We value the contribution that our colleagues make to our business; our vision is clear - we are growing fast, and we aim to achieve our plan through an engaged and highly skilled team., Join us and find your purpose at Platform!

Working with us is more than just a job, you will be joining an amazing organisation that values you and your contribution, and where you can truly make a difference and change people's lives.

You will join the largest social housing association in the Midlands. We're much more than just houses; we build homes, strong communities, and make a real and positive difference to the lives of our customers.

We recognise the unique and individual needs of people, so if you are interested in this role but would like to explore a different way of working to the standard Monday to Friday, 9-5 approach, then please highlight this on your application or discuss it with us at the interview stage. After all, we want to attract the best people to work for us and we know that one size does not fit all.

Platform is a great place to work, we offer lots of opportunities for you to get involved, share ideas and shape what we do - from networking groups through to fun community and social events. This is an exciting time to join us, that will provide you with real exposure to the wider dynamics of a truly modern housing association that will play a major part in delivering our 5-year corporate strategy., We put colleagues and customers at the heart of all we do. Valuing difference, we are free to challenge each other and are open and honest in our relationships.

Own It
We say what we'll do and then we do it. We listen, understand and are empowered to make decisions. We look for our own ways to learn and adapt and focus on what we can do.

One Team
We are connected, collaborative and in it together. We want everyone to reach their potential and be the best they can be. We actively support each other to make this happen.

Be Brave
We are curious and courageous. We look for better ways to do things, are comfortable trying them and learn quickly. We are not afraid to stand out from the rest and celebrate our successes.


• Basic salary of £37,558 per annum


• 25 days holiday plus opportunity to buy additional 5 days leave


• Salary sacrifice pension scheme with combined contributions of up to 20%


• PPC Van + Fuel Card


• Mobile phone, iPad & lone worker device provided


• Access to free healthcare and dental plan through Medicash


• Find out about working for us and our other great benefits About Platform Property Care (current-vacancies.com)