Trading Standards Apprentice

Be a supporting member of a demand team to respond to complaints and enquires from the public and businesses.
- Carry out intelligence led project work including basic visits and informal sampling as may be required to business premises to ensure compliance with legislation.
- Support Trading Standards Officers with enforcement action when necessary, including involvement in criminal investigations, test purchases, seizure of goods, taking witness statements, PACE interviews, and giving evidence in court as required.
- Be a key member of our 'frontline team' with responsibility to receive and process incoming 'demand' into the system., You will be part of one of three demand teams, reporting to a Principal Trading Standards Officer. All teams are multi-functional and can enforce all aspects of the work of Trading Standards. The Service is forward thinking and applies Systems Thinking Principles to deliver excellent customer service and staff are encouraged to contribute creative ideas to continually learn and improve.

good communication skills, both verbal and written with an ability to be able to use appropriate vocabulary for a range of target audiences
- to be able to collaborate well, work in a team and provide support and assistance to others
- an ability to be able to work independently, be self-motivated and able to progress through a supported training apprenticeship
- to be creative in relation to problem solving and willing to put forward new ideas
- a sound understanding of customer service principles and practices
- the ability to record detail accurately and follow appropriate legal procedures and codes of practice.
You can view a full list of requirements in the Job and Person Profile (docx). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.

Trading Standards is a law enforcement service, enforcing over 80 different Acts of Parliament covering areas including food safety, fraud, animal health, safety of products, underage sales, and illicit tobacco and vapes, as well as protecting vulnerable consumers from doorstep rogue traders and scams. Officers work with businesses and consumers within the community to make a real difference to people's lives, whilst working to make Suffolk a Rogue-Free County.

£26,421 per annum (pro rata if part time)
- 37 hours per week - Flexible working options available
- Fixed term apprenticeship for 2 years, This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We're driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
In return, you'll enjoy:

up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
membership of a competitive Local Government Pension Scheme (LGPS)
travel, lifestyle, health and wellbeing benefits
performance-related annual pay progression, in addition to an annual cost-of-living pay increase
training and encouragement to expand your knowledge
a variety of career development opportunities across our organisation
diverse and active staff networks
flexible working options, with the right to request flexible working from your first day

Plus lots more!