Trading Standards Officer RBKC617939

As a Trading Standards Officer you'll hit the ground running, connecting with a wide range of people and businesses. Your responsibilities will include managing your casework, dealing with consumer complaints, the provision of business advice, undertaking complex investigations and maintaining knowledge of trading standards matters.

As part of your role, you'll be responsible for leading on the enforcement of the provisions relating to corrosive products within the Offensive Weapons Act, this includes activities such as awareness raising and compliance visits, test purchasing operations and follow-up actions, investigations and prosecutions of any retailers or delivery companies.

You will work as part of a small and dedicated team covering compliance issues for commercial businesses and residents, as part of a wider consumer protection delivery agenda and Council objectives.

You will have experience in all aspects of Trading Standards work, a Diploma in Trading Standards or Diploma in Consumer Affairs and Trading Standards (or equivalent), and proven experience in trading standards, or a related field involving the application of diverse enforcement tools, is essential. Equally important will be in-depth knowledge of investigatory practices, legal practices, legislation - and, crucially, the needs of businesses., A self-starter and a team player, you're a great communicator both in person and in writing. In return you can look forward to a package that includes a competitive salary, a high-quality pension scheme and generous annual leave plus bank holidays., This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

At the Royal Borough of Kensington and Chelsea, we put our community at the heart of everything we do. Our Trading Standards team helps local businesses, and their customers thrive. They protect businesses and consumers alike from unfair trading practices and ensure businesses trade safely and comply with their important statutory responsibilities.

Kensington and Chelsea offer unique opportunities and experiences to a trading standards professional. Across our diverse borough, we're tackling issues ranging from lettings to underage sales of prohibited goods, to product safety and frauds and ensuring consumers know their rights. Join our supportive and forward-thinking team and you'll make a real difference in a fantastic area.