Traffic Administrator

Turners Soham Ltd is looking to recruit a Traffic Administrator to cover maternity leave at our Southampton depot. This position is to assist in the daily administration requirements of a busy Traffic office

Duties to include :

Monitoring customer emails
Inputting jobs and updating work orders into company traffic operating systems
Liaising with customers to reconcile daily work orders and advising of any issues
Ensuring all import containers are released and available for collection
Booking on Loaded Export and empty containers and ensuring they are correctly booked to relevant Ports & Depots
Monitoring customer service levels
Ensuring all additional charges are processed in good time
Sorting and filing proof of deliveries onto company traffic operating systems
Updating customer work portals
Communicating with the traffic team and advising on any issues with customers work
To assist in the processing of driver's time sheets
Updating Port and Depot VBS systems and creating bookings
Liaising with drivers
Answering phone queries from Customers and Drivers

Working knowledge of MS Office
Previous experience with Transport Operating Systems - ideally
Previous experience of working in the container haulage industry - ideally
Team player
Ability to work on own initiative
Eye for Detail
Good communicator
Customer focused