Traffic Clerk
YUSEN LOGISTICS CO, Northampton
Traffic Clerk
£6475
YUSEN LOGISTICS CO, Northampton
- Full time
- Permanent
- Onsite working
Posted today, 6 Oct | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
job Ref: ca65e8095764442a886440a9fa715cd6
Full Job Description
- To answer incoming telephone calls from drivers into the Transport Office following the Stop Call Wait procedure. .
- To reconcile any queries or problems relating to drivers or deliveries in a timely manner,
- To be proactive and be aware of potential delivery problems before they occur escalating any potential issues to the Line Manager in a timely manner.
- Live Debrief of Drivers in a timely and professional manner.
- to Give advice on and apply the rules relating to Drivers' Hours Legislation as and when necessary, raising any potential deviances to the Line manager in a timely manner.
- To reconcile any "refused" delivery telephone calls from drivers directly with the contracts / informing customer services.
- 5S compliance - Sort, Straighten, Sanitise, Standardise, Sustain
- To communicate any delays or failures to Contract Management via customer services in a timely manner.
- Ensure all health and safety procedures are adhered to, including PPE, escalating any concerns to your line manager at the earliest opportunity.
To be considered as a Traffic clerk , you will need: - The proven ability to interface with customers - Good organisational skills and a detail-oriented approach - The ability to work as part of a team and on your own initiative - Excellent communication and customer service skills - Proficiency in IT, including Outlook, Excel and PowerPoint - Ability to work under pressure & to deadlines - -Employee Referral Scheme -Cycle to Work scheme -Critical Illness Cover -Free online Fitness Platform i.e., Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and Nutrition -On Site Mental health First Aiders -Employee benefits i.e., Free eye test
- , up to 25% off gym membership, high street vouchers -Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service -Tailored development and career opportunities
Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice.
We are looking for a Traffic Clerk based in our panettoni park site (NN7 4DE) to work rotating shifts Monday to Friday 0500-13:00/13:00-9:00. The position is offering the salary of £ 25,028.64 per annum. The position holder will be Responsible for actioning the daily transport delivery and collection plan; communicating any issues to the relevant contracts and ensuring the transport operation meets its service levels., 25 days' holiday (excluding bank holidays) and 5 days Volunteer Leave per year -Opportunity for Unpaid Leave -Free Eye Test