Trainee IT Assistant

You would provide entry-level support to an IT team maintaining the company's digital infrastructure. In this role, you will work closely with experienced IT professionals, to gain skills and knowledge necessary to advance in the field.

Role responsibilities

• Assist in the installation, configuration, and maintenance of computers, networking equipment, and other IT infrastructure.


• Maintain an inventory of IT equipment, including tracking the issuance and return of hardware.


• Assist in the procurement and setup of new hardware and software.


• Help set up new user accounts, including configuring email, installing software, and providing basic training on IT systems.


• Assist in providing guidance to users on proper use of IT resources and adherence to company IT policies.


• Ensure proper disposal and recycling of outdated or broken equipment.


• Assisting IT manager in ensuring the correct controls are in place to Cyber Essentials certification.


• UAT testing of business systems prior to upgrades and patches.


• Answering IT related queries via the IT portal.


• Stay up to date with the latest technology trends and best practices.


• Perform other related duties as assigned by the IT Manager.
  
  No prior professional IT experience is required, but a strong interest in technology and basic familiarity with computers and software is essential.


• Previous internship, coursework, or personal projects related to IT are a plus.


• Basic understanding of computer systems, mobile devices, and common software applications.


• Strong willingness to learn and adapt to new technologies and processes.


• Good problem-solving skills and attention to detail.


• Ability to work well both independently and as part of a team.


• Effective communication skills, with the ability to explain technical concepts to non-technical users.


• Customer service-oriented approach to handling user inquiries and issues.
  
  Rhodar Ltd is a leading specialist enabling works provider. We are a market leader in the asbestos removal, demolition, and land remediation industries. We have also recently added fire protection to our portfolio of services.


Supported by over 450 employees at 14 facilities nationwide, our highly trained teams are trusted by major corporations to offer a specialist enabling works solutions covering our core disciplines either individually or collectively across both public and private sectors.

The scale of our projects range from multi-million-pound regeneration works combining our 3 core specialisms to domestic support for insurance clients and housing associations.

You can read more about the work we do at www.rhodar.co.uk, or you can view a video overview of our services at https://www.youtube.com/watch?v=5Kj5kZYj-ho.

Why Rhodar?

• 25 days holiday (plus bank holidays)


• Annual pay review


• Company pension scheme


• Free on-site parking


• Potential to earn an annual EOT (Employee-Owned Trust) bonus, based on profitability of the business


• Access to an employee assistance programme to support your health and wellbeing


• Excellent career progression and training opportunities


• Investors in People recognition - 2015, 2019 and 2022


• Access to mental health first aiders


• Opportunities to partake in volunteer work and charity events


• Flexible start and finish times (if applicable)


• Eyecare vouchers


Our Values- In Pursuit of Excellence:

• Teamwork


• Positivity


• Quality


• Responsibility


• Professionalism


• Leadership


• Integrity


We are committed to being the leaders in our sector and ensure that we develop our employees to reach their full potential. If you are interested in joining an ambitious forward-thinking business with great opportunities for career development, we would love to hear from you.

Due to the high volume of applications, we are unable to reply to each individual applicant. If you do not hear from us within four weeks, then unfortunately your application has not been successful.

We will keep your application on file for six months and we will consider you for future roles within the organisation during this time. Your information will be deleted after six-months. If you wish to be considered for roles after this point, then you will need to re-apply.

The Lexia Solutions Group is committed to being an equal opportunities employer.