Training Administrator

Here at Serco, we have an exciting opportunity for a brand-new role as a Training Administrator to join our team. In this role, you will provide secure, effective and efficient clerical/administrative support to the training lead and your day-to-day duties and responsibilities will include the following:

• Coordinate and schedule Training Sessions.
• Maintain accurate training records and databases by inputting data on spreadsheets which will include Excel Spreadsheets.
• Provide administrative support to trainers and trainees.
• Monitor and evaluate training programmes to ensure they meet the DSO and company requirements.
• Develop a good working relationship with current staff.
• To ensure a high level of security and confidentiality is maintained in relation to data residents, and that all information, both written and verbal, is treated confidentially.
• To assist with the organisation and administration of meetings/events, as and when required.
• To attend as minute taker at events, meetings or as required.
• To contribute to the delivery and achievement of all performance measures, contract outcomes and locally agreed targets including KPIs.
• To undertake any other administrative duties that are required which are within your area of competence.
  
  We are looking for an individual with excellent interpersonal and communication skills.
• It is essential that you have excellent computer and typing skills and excellent knowledge of Microsoft Office 365 suite and excel.
• You should ideally have experience of minute taking.
• You must have the ability to work flexibly and to prioritise tasks and work to deadlines.
• It is important that you can work well independently as well as part of a team.
• Experience of learning management systems is desirable.
  
  About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.


• 25 days holiday plus 8 bank holidays.
• Up to 6% contributory pension scheme
• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans.
• Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts
• A fantastic culture and supportive team where you'll get the chance to make a positive difference in a company passionate about diversity and inclusion.
• Interesting and enjoyable work
• Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.