Training Manager

We are looking for a passionate expert in technical training and education, who enjoys connecting with a variety of audiences and is capable of effectively conveying user-focused subjects through interactive trainings. Not everyone learns the same way - at Emarsys we are committed to always innovate and offer a myriad of ways to learn through live interactive trainings and engaging materials in Emarsys Academy. You can learn more about our approach at www.training.emarsys.com If you are looking to elevate your training career, join our Product training team as a Training Manager for the French market, and help our customers discover and learn the full range of Emarsys Customer Engagement Platform.,

• Share the knowledge - facilitate learning and provide basic and comprehensive product and user training to our customers and other stakeholders
• Elevate our practices - identify and apply state-of-the-art tools and technologies in the ongoing delivery of training programs;
• Grow our knowledge base collaboratively - work with internal subject matter experts to create and improve the design of training plans. Create training materials for a variety of levels and audiences
• Own the Training - plan, design, coordinate and execute all facets of training logistics, training content creation, and training content delivery
• Keep it fresh - maintain and refine the global learning platform ensuring the most relevant and up to date learning plans and training resources are available for learners
• Train the Trainers -Select, train, support and evaluate internal "trainers" (content owners)
• Identify the needs - work cross-functionally within the organization to identify skill gaps, training opportunities and develop/deliver sustainable training solutions and recommendations
• Create strategies - assess business needs and align training activities as well as define a learning strategy to facilitate a learning organization
• Identify the outcomes - Evaluate the effectiveness of delivered programs, communicate outcomes and provide recommendations for improvement
• Keep the records - Track and update training records and reports via tools such as Lesson.ly, Confluence, Teams, Zoom and other applications that support the eLearning initiatives of the organization
  
  University degree in adult education, marketing or software is an advantage
• 2+ years of experience in a training/pedagogics role or as a trainer for IT related subjects is an advantage
• Experience in the field of SaaS and software technical training serves as an advantage
• Expertise and broad knowledge of e-learning platforms & new and emerging (online) training tools
• Demonstrated organizational skills and ability to manage multiple initiatives and meet deadlines
• Excellent presentation, communication and documentation skills
• Capable of working independently across cultures in a clear and structured manner
• Fluency in French and English language
  
  Fun and great collaboration in a passionate Product Training team that inspires and learns from one another.
• An established company with an international presence, a highly innovative product and a leading market position
• A very dynamic and appreciative corporate culture: positive and open cooperation, ambitious working atmosphere, room for personal initiative
• A modern office and currently flexible home office options
• Sophisticated onboarding program as well as internal trainings and further education opportunities
• Great benefits, such as regular company breakfasts, free fruits, coffee & drinks, employee bonus card, subsidized company pension schemes, regular team events, preventive health measures, 2 corporate volunteering days per year and much more.