Training Manager

Salary Not Specified

Topgolf, Watford

Posted 1 day ago, 8 Jan | Get your application in today.

Closing date: Closing date not specified

job Ref: e0d8d48f366b427bb881395a1af1443a

Set up and run hiring events to keep up with venue staffing needs.
Collaborate with department heads to identify specific training gaps or needs for hospitality staff.
Deliver engaging training programs for managers and associates.
Organization and inventory of training materials, manuals, and resources to support training initiatives.
Evaluate the effectiveness of training programs through assessments and feedback, making improvements as necessary.
Coordinate and schedule training sessions to ensure all staff receive proper training.
Monitor the performance and progress of trainees, providing coaching and additional support when required.
Stay updated on industry trends and best practices in hospitality training.

Bachelor's degree in Hospitality Management, Training & Development, or a related field; Master's degree is a plus.
Proven experience as a Training Manager in the hospitality industry.
Excellent knowledge of hospitality principles, guest service, and etiquette.
Effective communication and interpersonal skills.
Experience with learning management systems (LMS) is preferred.
Ability to assess training needs and develop customized training solutions.