Transport Care Assistant

To provide a quality service to all patients, visitors, and staff throughout the Trust, by carrying out their wide range of duties, including moving and handling, driving and security, in a professional manner observing all Health and Safety and departmental codes of practice and procedures.
Ensuring timely transportation to and from appointments at hospitals, inpatient areas, Emergency Departments or other places of care.
To assess and make a transport plan for patients with medical support requirements and ensure a safe transport plan is made., Physical Skills
· The role will involve walking in excess of 10 miles per day, driving Trust Vehicles, moving heavy loads and on occasion, working outside in poor weather conditions.
· Moving and handling of patients will be required to support each patient according to their individual needs.
Responsibility for Patient Care
· Every patient must be treated with dignity and respect and transported around the hospital safely and with courtesy.
· Assessments will be made to support the development of a safe transport plan for a patient with medical needs, ensuring the plan is robust and the transport provision are trained and able to meet the patients medical and support needs.
· Patient confidentiality must be observed at all times.
Responsibility for Policy/Service Development
· The post holder will follow policies relating to their role and level of responsibility.
Responsibilities for Financial and Physical Resources
· The post holder will be responsible for the safe use of all trust equipment issued to or used by them.
· The post holder may be responsible for patients valuables during their transport journey.
Responsibilities for Human Resources
· The post holder will be required from time to time to demonstrate work activities related to their role.
Responsibility for Information Resources
· Basic Knowledge of IT inputting., As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

Detailed job description and main responsibilities
Core Responsibilities
· Convey allocated patients and escorts to and from home address, to and from hospital or other treatment centres and between hospitals, other treatment centres or care facilities
· To undertake a full range of the patient transport and care assistant duties including stretcher work and wheelchair clamping
· Safely complete the moving and handling of patients to support their transport journey, adhering to policies and procedures, workling inline with the training provided.
· Assess individual patients to create a safe transport plan whilst managing any medical requirements the patient may have.
· Maintain a high standard of vehicle and equipment serviceability, cleanliness and permanent readiness in the event of a major incident
· Carry out daily vehicle checks and report deflects promptly in accordance with service instructions
· Provide a patient focused service and an appropriate level of customer support that engenders customer satisfaction and confidence in the Trust.
· Drive allocated service vehicle, usually an ambulance, as road traffic law dictates, in a manner appropriate to the conditions, and with due consideration for the safety of vehicle occupants and othe road users, in non-emergency conditions
· Provide a quality of travel that is both a smooth and comfortable experience for passengers and non-detrimental to the patient's condition
· Maintain a high standard of housekeeping and cleanliness in all work areas
· Undertake long distance journeys as requested
· Within competencies, assist colleagues when necessary to do so
· Ensure the patient's home is secured if left unattended and maintain the security of, when entrusted with responsibility for, valuables including money and personal belongings whilst the patient is in the post holder's care.
· Ensure security of, and apply appropriate care and maintenance (including restocking as appropriate) to, personal protective equipment, personal issue handling equipment and first aid bag.
· Be of smart and professional appearance, act in accordance with the Trust's code of conduct and be helpful, polite and courteous in manner at all times
· Carry out duty of care to patients and, where necessary, the patient's carer/relative and/or nurse escort in accordance with service instructions.
· Deal with patients sympathetically at all times, offering appropriate support and reassurance as necessary, whilst respecting their dignity, cultural and religious beliefs
· Demonstrate understanding and compassion towards terminally ill patients and their carers, observing DNAR orders dependant on Locality
· Exchange with hospital, other medical, social services, care home and administrative support staff all condition related and domestic circumstance information necessary to the provision of quality care within a patient focused environment
· Ensure own compliance with patient care and safety protocols and guidelines
· Competence in manual handling and moving of patients, oxygen therapy, first aid including CPR; basic physiological knowledge
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
We understand the importance of balancing work and home life. We are committed to supporting flexible working for our people wherever possible and all our colleagues are given the opportunity to discuss potential for flexible working. Speak to us about how we might be able to accommodate a flexible working arrangement.
The Northern Care Alliance NHS Foundation Trust (NCA) serves a diverse population, and each Care Organisation works hard to ensure all services are accessible and fair.
We respect the value of difference. So, our aim is to employ a workforce representative of the communities we serve. Regardless of age, disability, gender, marital status, trans status, pregnancy and maternity, race, sexual orientation, religion or belief, all are welcome.
We also warmly welcome interest from serving and ex-personnel, and their relatives. Please identify that you are a member of the armed forces community on your application form to be entitled to a guaranteed interview (subject to essential criteria being met). As a Disability Confident Employer, guaranteed interviews are also available to disabled applicants when essential role requirements have been met.
If you require any reasonable adjustments to the application process, please contact [email protected]
For posts advertised on a fixed term contract basis, we will offer secondments only for NHS appointments. Fixed term contracts will be only be offered for external non-NHS appointments.
In applying for this post, you give the Trust permission to use your data for recruitment purposes.
Please note that this vacancy may be withdrawn at any time should we receive sufficient applications or if it is filled via the internal redeployment process.
Keep up to date with the latest job opportunities and information across the Northern Care Alliance by following us on Twitter and Facebook: @NCACareersNHS

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.