Transport Clerk

Working within a busy team, the successful candidate will provide an essential administrative support to ensure Yusen provide a first-class service to our customer. They will coordinate customer deliveries and will liaise with Drivers in a prompt and efficient manner always maintaining excellent communication.,

• Co-ordinate customer deliveries and liaise with drivers in a prompt and efficient manner, ensuring that customer requests are achieved


• Ensure that any issues with meeting expectations are communicated both within Yusen Logistics business and to the customer


• Establish and maintain good customer relationships, acting as the key customer contact for order requests and processing


• Ensuring that professional and effective communication is always maintained


• Identify and recommend appropriate resolutions to customer queries or failures


• Continuously look to improve processes and procedures to drive efficiency and improvement in business operation and customer service


• Comply with all H & S procedures and highlight any discrepancies to the Line Manager


• Ensure any concerns, issues or variances to instructions are immediately communicated to your line manager to allow appropriate action to be taken at the earliest opportunities
  
  Good attention to detail and organisational skills


• Team player who can use initiative when required


• Excellent communication and customer service skills


• IT - Outlook, Excel, PowerPoint


• Ability to withstand pressure and work to tight deadlines
  
  Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers, and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice.
  
  We are recruiting for a Transport Clerk to work at our Erith site. The role offers a salary of £30,761 based on a 40-hour contract, working a Monday to Friday shift pattern. The start times can vary between 06:00 and 10:30 am based on the needs of the business, so there is a need for flexibility., Pension scheme


• Critical Illness Cover


• My Strength Wellbeing App


• Free online Fitness Platform i.e. Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet, and Nutrition


• Employee benefits i.e. Free eye test, up to 25% off gym membership, high street vouchers


• Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service


• Tailored development and career opportunities