Transport Co-ordination Officer

An opportunity exists within the busy Home to School Transport Team for a highly motivated Transport Co-ordination Officer. This is a varied and demanding role where the post holder will be the first point of contact for parents, students, schools and Passenger Assistants on home to school transport and you will liaise with these stake holders to resolve related issues that may arise with their day to day running of school transport and offer general advice. Home to School Transport employ over 170 Passenger Assistants who travel with children on our transport. You will support this service in terms of providing day to day cover for any sickness absence to enable children's transport to continue where possible. Further you will process timesheets from Passenger Assistants in response to changes in workload and operational requirements and liaise with the LA's payroll in agreeing these in-line with the Council's pay policy.

• A motivated individual who must be able to remain calm and cope in a very busy and demanding role;
• Able to manage your time effectively within competing priorities and deadlines;
• A good organiser with excellent communication and interpersonal skills and have a customer focused approach to work;
• Able to deal with highly sensitive information and an ability to maintain confidentiality at all times;
• Able to work within a team environment;
• Able to demonstrate experience of working in a similar administrative environment;
• Have excellent keyboard skills for input and retrieval of data and invoice processing;
• Enthusiastic and be able to work on your own initiative as well as working effectively with your colleagues, schools and parents / members of the public from a wide range of backgrounds