Transport Infrastructure Technician

An exciting opportunity for a Transport Infrastructure Technician has arisen. We are looking for an individual with an enthusiastic and flexible "can do" approach to work. You will be expected to work under your own initiative, to work equally as part of a team or individually. We would like someone who has a willingness to improve their personal development, with Durham County Council supporting the successful candidate to further development opportunities. The Parking and Transport Infrastructure team manages, and is responsible for, the 5 bus stations, 3 park and ride sites and multi storey car parks, surface level car parks and on street parking bays ensuring the locations are operational and compliant. You will join the award winning Parking and Transport Infrastructure team, who have won a national award at the British Parking Awards in 2023 for 'Outstanding Car Park Operator' and in 2024 for 'The Back Office Award' WHAT IS INVOLVED? You will be the primary officer responsible for the management of moving traffic enforcement sites and will be a key figure in determining and implementing future enforcement cameras. You will also play a key role in the delivery of the Durham Park and Ride service, including liaising with site and bus contractors, managing complaints and procedures, and analysing data to ensure the service is running effectively and in line with contractual obligations. You will be responsible for the management of car park booking systems as well as the ongoing maintenance of the associated car parking infrastructure and ANPR systems installed at Durham County Council sites. You will also assist the wider Parking and Transport Infrastructure team with associated technical duties., Durham County Council currently operates a hybrid working policy where a model of 2 days in the workplace and 3 days at home/remote will apply. This model is pro-rated for part time roles and arrangements are at managers discretion, alternatively you can work all of your contracted hours within the workplace if you prefer. EQUALITY, DIVERSITY, AND INCLUSION We are a proud equal opportunities employer and recognise that a diverse, talented workforce brings new ideas and new perspectives, which will facilitate growth and improvements to services. We are committed to ensuring that our employment policies and processes are fair and equitable to all. We welcome job applications from everyone, and successful candidates are considered only on their skills and ability to do the job. As a Disability Confident Leader, we encourage applications from disabled people and provide support throughout the recruitment process. Take a closer look: https://www.durham.gov.uk/article/26899/Equality-diversity-and-inclusion-in-our-workforce INTERVIEWS Interviews will be held on Friday 22 November 2024. We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

You will need a Level 3 Qualification in a relevant discipline and be willing to work towards a level 4. Experience in dealing with members of the public and other key stakeholders and experience at an appropriate level in highways, traffic, transport or parking management. You should have the ability to communicate effectively both orally and in writing when dealing with complicated or sensitive information with varied audiences and competent in database and spreadsheet applications such as Excel.

BENEFITS AND REWARDS We offer generous rewards and benefits that are designed to help you perform at your best:

• Competitive salaries and 27 days holiday per year rising to 32 days after five years continuous local government service.
• Option to purchase up to 10 additional days annual leave per year.
• Excellent work/life balance through schemes including job sharing, compressed hours and flexi-time (allowing up to 13 flexi days per year).
• Hybrid working (home and office working).
• Excellent contributory career average Local Government Pension Scheme (LGPS). Plus, top up options - Salary Sacrifice Shared Cost AVC scheme and standard AVC scheme for members of the LGPS.
• Wellbeing Portal and access to an Employee Assist Scheme.
• Wide range of learning and development opportunities including professional qualifications, coaching and mentoring.
• Employee Benefits Portal and Lifestyle Savings Scheme (discounts across a host of major retailers).
• Discounted DCC gym membership.
• Staff networks run by staff for our staff, including Race Equality and Diversity, Disability, LGBT+, Armed Forces, Carers, Menopause.
• Trade Union membership.
• A range of other salary sacrifice schemes such as car leasing.
Rewards and benefits are subject to individual terms and conditions. Take a closer look: https://www.durham.gov.uk/article/26895/Rewards-and-benefits