Transport Operations Manager

You will be responsible for the 24/7 Transport operations, managing the Transport Team comprising of 10 office staff and 30 drivers. As a line manager you will need to have experience in HR processes such as grievances/disciplinaries. Your main responsibilities will be supporting the Transport Manager in ensuring that costs are controlled in line with budget / forecast expectations. Transport compliance will also be a large part of your day to day, ensuring that MOT's and services are completed on time. You will act as a main point of contact for customer communication, dealing with the enquiries and keeping them up to date with progress. This role is mainly 09:00-17:00, Monday to Friday however some flexibility will be required to be able to liaise with members of the team on the late/night shift. What will you be doing?

• Manage the Depot Transport staff to execute Traffic plans to enable delivery of products to customers within agreed service levels
• Reduce non contract maintenance and damage spends through the use of vehicle passports, daily confirmation of spend, in conjunction with other Culina depots
• Carry out monthly site self audits
• Motivate and develop the team through engagement, training and personal development plans
• Ensure all staff are fully trained and have the correct equipment
• Ensure that the Transport team comply with all relevant statutes and regulations
• Communicate with 3rd Party hauliers in regard to control of all reported defects on drop trailers left for pre loading
• Check and approve maintenance cost reports and related invoices
• Ensure annual MOTs and service intervals on all fleet equipment are carried out on time
• Monitor, Audit and Control suppliers
• Attend Monthly Customer review meetings in the absence of the Transport Manager
• Supports communication throughout department including team briefings and publication of KPIs
• Support implementation of service improvements in conjunction with customers and other areas of the business
• Generate and implement ideas with regards to staff and operational changes, which will help drive continuous improvement
• Ensure a secure and safe environment for staff, both in your department and across the wider business
• Be responsible for the maintenance and fuel aspect of Transport Budget, to include various KPI's and costs
• Support the company in regard to reducing its carbon footprint, for example reducing road miles
• Ability to deputise for the Transport Manager
  
  Previous supervisory experience within a FMCG environment
• Planning and organising skills with a high level of numeracy
• Excellent negotiating skills with the ability to influence and steer
• Leadership and motivational qualities and proven experience of building a team
• An effective communicator at all levels, good verbal and written skills
• Personal motivation and confidence resulting in a positive impact
• Genuine team player, a firm and confident manager who is skilled at setting clear objectives and motivating their team
• Highly tolerant of change - able to work within an evolving organisation
• Ability to challenge the status quo and drive changes in the business
• Able to thrive in a highly competitive and demanding environment
• Commercially focused, consumer orientated and customer service driven
• Problem solving in a pressurised environment
• National and International CPC qualification - desirable
• Good commercial knowledge of transport operations including experience of operating in a closed book, shared user environment
  
  As part of our drive to make Great Bear a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.
Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:
• Annual Leave - Competitive holiday entitlement of 25 days plus the normal bank holidays.
• Company Bonus - We do our best work to succeed together. When we achieve our goals you'll be rewarded through our bonus scheme
• Private Medical Cover - This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa
• Pension scheme - we want colleagues to enjoy a comfortable retirement so we offer a great contribution of 5% employee and 8% employer
• Life Assurance - 4 x your annual salary
• Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year
• Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses
• Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
• Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings!