Transport Planner

Are you an experienced planner in the freight and cargo operations business? Are you known for successfully coordinating the movement of goods between various locations ensuring timely delivery? Do you prioritize putting the customer first in all aspects of your work? Then we have an exciting opportunity for you to join our Landside Transport Team at London Heathrow. As a member of the team, you will play a crucial role in coordinating the smooth and efficient movement of goods 24/7 between through effective planner, coordination and management of land-based transport operations, adhering to strict security and safety regulations.Your main responsibilities on a day to day basis will be:-

• Business knowledge with a good understanding of the roles of the UK Transport team.
• Route Planning to develop optimal transportation routes for moving cargo based on factors such as distance, time, cost, and mode of transport.
• Carrier Selection to identify and select appropriate carriers or logistics service providers to transport cargo, considering factors such as capacity, reliability, cost, and service level agreements.
• Load Consolidation to coordinate the consolidation of multiple shipments into full truckloads or container loads to maximize efficiency and minimize transportation costs.
• Scheduling and dispatching to plan and schedule transportation movements, including pickup and delivery times.
• Tracking and monitoring the progress of shipments in transit using tracking systems or communication with carriers.
• Documentation and Compliance to ensure all necessary transportation documentation and reports are completed and distributed within the business, verifying compliance with transportation laws and regulations, and ensuring legislative compliance is adhered to.
• Cost Analysis and Optimization to identify possible savings and improvements for the department and support their implementation (transportation cost savings, process improvements and operational efficiencies to reduce overall logistics expenses).
• Customer Communication to build strong, collaborative relationships with WFS customers, putting their best interest at the forefront of everything we do, delivering consistently high levels of customer satisfaction.
• Continuous Improvement identifying opportunities for process improvement and optimization within the transportation function.
• Ensure up to date training on Transport & Airport Transfer is maintained to achieve the key objectives of the role.
• Operations Procedures ensuring the company operates within all agreed operational procedures and within statutory requirements.
• General administration of all duties that the management may reasonably request are adhered to., We work proactively with our customers request and our customers' customers to make sure we deliver what we have contracted to deliver. Without our customers, there is no WFS.
Integrity We treat our people & stakeholders with respect and care building trust via open, honest and straightforward communication. We always operate within the boundaries of our code of conduct and ethics policies. Responsibility We do our jobs well, being accountable for our actions and taking responsibility for our work and those around us. We lead by example. Safety & Security We sincerely believe that safety & security is our number one priority at all times. We will do what we are trained to do, we will never take short-cuts and we will always speak up where we see compromises being taken. Teamwork We all work as part of a team, enjoying what we do, collaborating with our colleagues and relying on their expertise to make a valuable contribution to WFS.


• Excellent command of the English language in both written and verbal communication to effectively communicate with team members, supervisors, and external stakeholders.
• Prior Transport planning and transport operation knowledge and experience is required for this role.
• Air and Road Logistics knowledge is required for this role.
• Good levels of IT literacy are required for this role to capture and input information into the IT systems.
• ADR & Hazardous Awareness and Training to Level D (Cargo Op) is advantageous.
• Full clean Driver's Licence and Forklift Licence is preferred for this role (training is available).
• Front facing role therefore applicants must be professionally well presented.
• Flexibility to work shifts, including nights, weekends, and holidays, as our business operates 24/7 to meet customer demands and deadlines.
Please note that if you are offered this position, you will be subject to a background check including a criminal record check, 5 year employment history and a drug & alcohol test.

About Worldwide Flight Services WFS is one of the world's leading ground handling organisations, providing high quality cargo, passenger, premium, ramp, baggage and technical services across a network spanning over 188 locations in more than 22 countries on five continents. In our UK business, which employs more than 700 people across 19 sites all over the country, we have a clear vision: to empower our people, always look for improvements and lead our industry with great customer focus. Job Types: Full-time, Permanent Pay: £40,000.00 per year