Trauma & Orthopaedics Patient Pathway Coordinator

We are looking for an experienced part-time Patient Pathway Co-ordinator to join our friendly Trauma & Orthopaedic department based at St Helier Hospital.

The post holders will support the provision of the highest quality patient care through dedicated administrative and clerical support and continuous improvement.

Based in a specialty clinical team at St Helier Hospital, the post holder will be the point of contact for all administrative and clerical issues relating to patients' pathway of care, tracking and supporting them from referral to treatment and discharge.

The post holder will ensure high levels of patient care and will ensure clinician satisfaction by being an accessible, customer focused and knowledgeable point of contact., Trauma & Orthopaedic Patient Pathway Coordinator Band 4

We have an exciting opportunity for an exceptional candidate to join the Epsom & St Helier's Trauma & Orthopaedic administrative team.

You will be responsible for maintaining surgery waiting lists and booking patients for their procedure in priority order.

You will ensure that theatre lists are booked at least 4 weeks in advanced and are fully utilised.

You will be expected to engage with your consultant to ensure list planning is accurate.

You will book pre-op assessment appointment prior to booking surgery admission.

You will be responsible for monitoring your consultant and registrars annual leave, cancelling theatres lists as necessary if your consultant is on leave.

You will be responsible for ensuring the surgery waiting list data is completed accurately on ipm.

Based in T & O, the post holder will be the point of contact for all administrative and clerical issues relating to a patient's pathway whilst under the orthopaedic services care, tracking and booking orthopaedic surgical procedures.

The post holder will ensure high levels of patient care and will ensure clinician satisfaction by being an accessible, customer focused and knowledgeable point of contact. They must ideally have iPM and iCM experience.
Interview Date:TBC

St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey.Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).

After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.