Travel Operations Officer

Birmingham City Council, Birmingham

Travel Operations Officer

£25119

Birmingham City Council, Birmingham

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 26 Sep | Get your application in now before you're too late!

Closing date: Closing date not specified

job Ref: 6879552c21a643008b4562f6946ce32a

Full Job Description

Primarily, as a Travel Operations Officer, you will undertake transport route inspections and audits on site, addressing safety standard concerns alongside maintaining legal and contractual obligations. You will also support contract management and data management to ensure overall compliance, with the potential of supporting route planning and the administration of 1000 routes operating across the city of Birmingham. A very varied role! You'll will work closely with schools and our transport service providers to give our children and families a first-class service. You'll have a good understanding of the challenges faced by children and young people with special educational need and their families. Using your skills in compliance management, information gathering, great communication and achieving positive resolutions, you'll put children and families at the heart of what you do. As a Travel Operations Officer, the role will offer hybrid working with a daily requirement to travel to Service Provider sites and educational establishments within Birmingham and the counties where CYPTS operates. Additional travelling on school routes will be conducted as required. You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

We welcome applications from people with caring responsibilities and flexible working options will be considered. A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI).

Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city., The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence. There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:

  • A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
  • An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
  • A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
  • A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
  • A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.
  • We see the Council's role as providing strategic leadership - that's being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making. We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision. We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

    In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.