Travel Retail - Clinique - Consultant - Luton - 18 Hours

To achieve the personal objectives set down by Clinique and to contribute to the success of the account. To promote and maintain Clinique's image and reputation to the customer.,

• Achieve the targets set by the Company as communicated by the counter manager.
• Be proactive in ways to increase sales opportunities and service standards.
• Identify features and benefits of products providing consumers with relevant information.Demonstrate a thorough understanding of the Brand and product.
• Provide personalized service to our customers in order to meet customer expectations and achieve sales targets.
• Maintain an up-to-date awareness of new stock, best sellers, out of stock categories and layouts
• Act as a role model and encourage colleagues to achieve agreed standards
• Take personal responsibility and ownership for development
• Understand the company culture and promote the Brand image at all times
• Preserve merchandising displays and ensure counter hygiene standards including testers and fixtures, which should be kept clean and reflect the Clinique image and guidelines.
• Counter merchandised to Marketing guideline and updated Maintenance communicated to SEE.
• Ensure all VM, counter hygiene and brand guidelines are communicated and adhered to, follow up once a week with all changes that take place on counter; regularly communicated to SEE/ Counter manager. Finding VM solutions when faced with oos challenges.
• Report all Health and Safety/ maintenance issues to your Counter Manager and SEE immediately.
• Builds relationships with key agency partners to train/ coach agency staff/ generic teams to support achieving key retail goals.
• Work individually or as part of a team to offer a high-touch personalized Clinique Travel Retail services to all our customers.
  
  Adhere to appearance guidelines and personal standards
• Passion for Clinique Brand
• Ability to learn quickly and compliant in nature
• Ability to hold an engaging conversation
• Possess and acts upon initiative
• Effective communication, organizational and prioritization skills
• Ability to work independently, under pressure and self-motivated
• Communication via Teams Channel
• Ability to work Travel Retail hours including 4am starts, evening, weekends and special events in a fast-paced work environment
• Previous experience in retail
• Previous management experience within similar roles
• Applicants must have an in-date passport to work in the airport
• To obtain an airside pass, you must be able to provide a checkable 5 years work/education history and have a satisfactory security clearance from the relevant airport authority and CRC check
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
  
  The Estee Lauder Companies Travel Retail - Clinique - Consultant - Luton - 18 Hours in Luton, United Kingdom