Travellers Liaison Officer

You would be based predominantly at the Multi Agency Travellers Unit, however, much of the work is carried out on caravan sites and in clients' homes across Leicestershire and Rutland. The working hours can be flexible with the need to work around operational demands. Duties include regular visits to well-known fixed sites and temporary camps along with other members of the team as well as assisting with the management of the two County Council Caravan sites when necessary. Work is fast paced and reactive, working directly with families, the role will allow you to liaise with a variety of agencies and statutory bodies, assisting with a range of tasks supporting and enabling these groups. Previous experience of working with the community is not essential as training will be provided. You will gain an understanding of the needs and barriers of the community. There is real flexibility to make this job your own and to build upon your skills along with the team to make a difference. The role will touch upon a wide range of disciplines including planning, housing, health, education, legal as well as social matters. It is often said that no two days at work are the same. The interview will be in two parts with the first part being an informal opportunity to meet with the team and ask questions about the role and the wider work that we do. Although this post is 25 hours per week there maybe scope in the future to make this full time (37 hours per week), We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.

To apply for this post, you must have:

• The ability to build and nurture relationships and partnerships with a wide variety of people at both a personal and community level
• Communication and negotiation skills, using a range of formats (written, verbal and non-verbal)
• Focus on the diversity of service users, seeking out partnerships to improve service delivery
• To work proactively to remove barriers to provide full and equal access to services
• To be self-aware, act proactively, accept personal responsibility and communicate effectively
• The ability to work on your own initiative, and be flexible as part of a team
• To build and maintain effective relationships both internally and externally, projecting a positive image and reputation of the work that we carry out
You must also have an understanding of, and commitment to, equality, diversity and inclusion. In addition, we also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the selection process.