Trouble Person

This Troubleperson will report to the field staff supervisor and will work within our Network Operations team based in our Kingston, Surrey office. You will be a permanent employee in our UK Power Networks team., The position, working as part of the Kingston Area team will manage the restoration of LV supplies on the UK Power Networks LV distribution system, carrying out jointing repairs on the HV and LV cable networks. After a period of training, you will carry out the full range of Troubleperson activities including first line response and permanent fault repair work at voltages up to 33kV.

Principal Accountabilities:

• Location of faults on the Distribution network


• The restoration of HV & LV supplies


• Test and switch on the HV & LV network - and understanding the results of the tests


• Any other relevant jointing duties


• Supervise excavating teams


• Understand operational and 1:500 diagrams


• LV and HV jointing


• Use appropriate IT equipment including TDR, LV Faults sniffer and FFE equipment


• Supervise a working party


Nature and Scope:

The person undertaking this role plays an important role in the safe restoration of LV & HV supplies. We are regulated by multiple guidelines, and you will be important in ensuring successful compliance with Customer Minutes Lost and Customer Interruption targets. You may work at any location within the UK Power Networks area, initially within the South East Region., Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment.

Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied.

Employees need to be aware that for some craft and operational roles that work at height, or use fall arrest devices, there is an upper weight limit of 116Kg due to maximum safe working load of the safety equipment that is used.

The following skills and attributes are important to this role

• City and Guilds 2339, formally 232, or be willing to undertake a course of study to achieve this


• IOSH Managing Safety or be willing to undertake a course of study to achieve thi


• Streetworks qualification Units 1, 2, 3 and supervisor


• Flexibility and and in a team environment


• Ability to problem solve in a practical way


• Able to work under pressure


• Must have a clean driving licence, Strong safety focus required


• Must be customer focused


• Must be willing to undertake standby duties
  
  You will attract a salary of £45,118 (Plus Shift Allowance) per annum, outer London weighting per annum and a bonus of 3%.


If you are successful, you will need to undertake a medical and DBS reference check

Close Date:.16/09/2024

We also provide the following additional benefits

• Annual Leave


• Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)


• Tenancy Loan Deposit scheme


• Tax efficient benefits: cycle to work scheme


• Season ticket loan


• Occupational Health support


• Switched On - scheme providing discount on hundreds of retailers products.


• Discounted access to sports and social clubs


• Employee Assistance Programme.