Truck eConsultant

Your role is to ensure that Rygor Auto Mercedes-Benz and Fuso customers are fully supported in their transition to eMobility with the creation of bespoke holistic electrification solutions using Daimler Trucks UK's eConsulting process. Working together with key internal and external stakeholders you will deliver a vital contribution to the success of the Mercedes Benz & FUSO eTruck dealer business. You will also be responsible for the detailed handover of trucks to all Rygor Auto customers requiring driver training, to ensure that all product benefits are understood and can be fully utilised, across both ICE and BEV products. Working with all members of the New Truck sales team to ensure that all opportunities are explored and benefitted from. Day to day, you will:

• Provide eConsultancy support and guidance to customers and internal colleagues to support the entire eTruck and charging infrastructure sales process.
• Collaborate with the customer, DTUK's Future Sustainability Team and charging partners to collect all charging relevant customer data, conduct route, depot and electricity grid analysis, in order to define a charging infrastructure recommendation.
• Report eConsulting prospecting project status to the Rygor Auto Head of Truck on a weekly basis.
• Presentation and technical explanation of the Mercedes-Benz and Fuso Trucks zero emission strategy, products and other relevant services (including eConsulting), to customers and internal stakeholders, working in conjunction with Sales Consultants.
• Preparation and presentation of the customer eConsulting result report inclusive of route analysis, financial analysis (Total Cost of Ownership), depot analysis and next steps to recommend a comprehensive electrification plan including fleet implementation.
• Responsible for the detailed handover of trucks to all Rygor Auto customers requiring driver training, to ensure that all product benefits are understood and can be fully utilised, across both ICE and BEV products.
• Work in conjunction with the Head of Truck Sales, Sales Consultants and DTUK eSales Development Managers to assist in the development eTruck business plans and conquest strategies.
• Implement and lead expert customer talks, to feedback and work closely with DTUK stakeholders in order to promote continuous innovation of the eConsulting process, ensuring we provide market leading customer solutions.
• Lead expert eTruck talks and presentations at Rygor Auto eMobility events to promote Mercedes Benz and Fuso eTrucks and services.
• Develop and maintain relationships with charging infrastructure partners, energy companies and hydrogen refuelling providers to optimise the scope of any customer offer.
• Work in conjunction with the Sales Consultants to implement both new diesel (ICE) and new zero emission (BEV) vehicles in the customer fleet optimising the connectivity/services package to provide the best operational flexibility and efficiency for the customer., We care about your personal data. The General Data Protection Regulation provides you with more control and by applying to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process. Your application data is held within our secure applicant tracking system through hireful - you will be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone, throughout the recruitment process so that we can keep you updated and inform you of your application progress.
  
  Relevant degree in automotive/engineering/business administration or equivalent educational status - Preferred.
• Exemplary knowledge of the commercial vehicle industry - Preferred.
• Heavy Goods Vehicle licence holder (C+E) advantageous
• Sales process experience in the heavy vehicle industry - Preferred
• Excellent numeracy and communication skills
• Genuine demonstrable interest in electric vehicles, the eMobility ecosystem, charging infrastructure and sustainability. - Essential
• Ability to identify, exploit and explain product strengths in a market environment
• Strong customer orientation with a high collaborative approach
• Ability to influence and negotiate at all levels of the business
• Proven presentation skills with ability to present in public
• Ability to think at a strategic and tactical level
• Ability to coordinate with partners discuss charging infrastructure and conduct depot analysis
• Highly effective team player, I am grateful. I am courageous. I am curious.
• We love to say "thank you" to our team members, and we promise to let you know when you have done a great job. We will make sure you feel rewarded and valued, every step of the way. We all value our customers and go the extra mile to set standards for them - every single time they visit. You are a natural helper and have exemplary manners, you enjoy saying a simple "thanks" to your colleagues.
Reliable I am honest. I am attentive. I am trustworthy.
• Our customers can depend on us to keep their vehicles on the road with exceptional service, and our team members can trust us to set standards for them through open and honest communication, training and support, and personal and professional development. You are dedicated to achieving high quality standards via being process driven and a critical thinker.
Respectful I am inclusive. I am resilient. I am kind.
• We are considerate and kind to our team, the definition of being a true team-player. We promote the importance of equality and diversity, the wellbeing of our team members, and we are respectful in the way we speak and act towards others. You respect and adhere to safe working practices and have good interpersonal and organisational skills.
  
  Rygor is committed to cultivating an environment that promotes diversity, equity, inclusion and belonging. They are an award-winning community of professionals from all walks of life and believe our unique qualities should be celebrated. It's essential to us that you bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or otherwise.
Benefits for you
• Working for an official Great Place to Work ️ and UK Best Workplace for two years running!
• Working for a UK Best Workplace for Wellbeing.
• Working for a UK Best Workplace for Development.
• Working with our award-winning team - we have been named 'Service Provider of the Year' at the WhatVan? Awards 2022 and winners at the IOIC Employee Engagement Awards.
• Access to 100s of employee perks on Perkbox.
• Auto-enrolment pension.
• A day off for your Birthday.
• Enhanced Maternity and Paternity policies.
• Access to our wellness programme and Employee Assistance Programmes, including WeCare from Canada Life (EAP with 24HR Online GP access and second Medical Opinion).
• Mental Health First Aiders in the business.
• Employee-led Veterans support group.
• Reward and recognition programmes, including our annual company awards.
• Annual appraisals programme and progression opportunities.
• Manufacturer training and access to our in-house training hub.
• Long service recognition which includes additional annual leave.
• Branded uniform (front of house staff).
• Death in service benefit.
• Ongoing investment in company facilities and working environments.
• 23 days of annual leave per year plus Bank Holidays., Rygor is an award-winning multi-franchise Dealer group, with branches across England, offering extensive coverage for customers throughout the M5, M4 and M42 corridors.
Their business has developed and gone from strength to strength in recent years. They have invested in extensive renovations of their sites across the country and continue to open new sites too; including a brand-new branch in Reading, which opened in December 2022. They have multiple industry and network awards under their belt and provide exceptional customer service, which Sets Standards. What's more, they are officially a Great Place to Work ️, meaning they really do have a great company culture which embodies their values of Rewarding, Reliable and Respectful.