Trust Medical Secretary - Diabetes & Endocrinology

We are very proud of our department: the Diabetes and Endocrinology department is the largest in the East of England, and one of the largest in the UK. Our department directorate supports a full range of specialist and general clinical services. The main Endocrinology & Diabetes dept is based on level 3 in the East Outpatients block. We also have a team working in Rouen Road, Norwich. We work closely with the Clinical Investigation Unit, Medical Outpatients and Eye Screening. The post holder will be expected to contribute to the provision of the highest standards of patient care. This post is for 5 days per week: Monday to Friday. Hours worked will be 9am-5pm., As a medical secretary, you will play a vital role in our dynamic team of Specialist Diabetic Nurses, assisting a diverse range of patients. You'll serve as a key liaison among clinicians, patients, families, hospital staff, General Practitioners, and external agencies, ensuring effective communication and collaboration.,

• Handle patient inquiries via phone and email.
• Collaborate with waiting list coordinators and other secretaries to ensure efficient clinic scheduling.
• Manage diaries and assist in office organisation, maintaining service continuity during absences.
• Organise and take minutes at meetings.Uphold confidentiality while handling sensitive patient information.
• Maintain a professional telephone manner and strong interpersonal skills.
Working Conditions:
• This role is Monday to Friday at NNUH, with the option for one work-from-home day post-probation, contingent on meeting expectations.
If you're eager for a rewarding challenge in a supportive environment, we invite you to apply today! Let us know how your skills and values align with our mission to make a positive impact on patients' lives.


• Strong secretarial skills.
• Familiarity with medical terminology is a plus.
• Experience in a clinical setting, such as a hospital or clinic, is ideal.
• Proficiency in IT and data processing.
• Excellent administrative support abilities.
  
  Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world. We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:
• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH site
• Free 24-hours confidential counselling support
• On-site Nursery
• On-site cafes offering staff discounts
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics