Trustee - Digital & IT strategy lead

Esher, KT10 9SD Mainly at home Travel limit? Within the Borough of Elmbridge (or surrounding areas) in SurreyTime Either in or out of office hours Estimate of time needed: 1-3 hours / week 6 board meetings per year, normally on a Monday evening. Reading prep takes approx 1 hr. Other meetings and training are ad hoc., Our trustee board is responsible for providing us with strategic thinking. We need people from Elmbridge (or nearby) who are committed to developing our advice services for the local community and securing the resources we need to go forward. We recognise the importance of effective and secure IT systems to help us achieve our plans. Specifically, as our Digital & IT strategy lead, you will work alongside our Chair, CEO and the IT support company we use to:

• Ensure our IT operating systems and equipment are fit for purpose
• Guide us through the work needed to obtain Cyber Essentials accreditation
• Advise how we can use of technology to improve our service to clients
• Translate the risks and opportunities of IT for other trustees
• Take the lead in evaluating IT related proposals for the board.
As a member of the trustee board, you will be responsible for:
• maintaining an awareness of how the charity is operating
• reading papers for board meetings and attending six board meetings per year
• working on specific projects with other trustees or staff to further the strategic objectives of the charity
• taking an active discussion during board meetings and working with other trustees to:
• set policy and strategy direction, set targets and evaluate the performance of the charity
• ensure that all the finances and supporting financial control systems of the charity are in order
• monitor the financial position of the charity ensuring that it operates within its means and objectives
• monitor how well the service meets the needs of the local community
• ensure that the service plans for the recruitment and turnover of staff and volunteers
• review its own work and how effectively it operates including action for improvement
  
  Digital and IT strategy
• Change management
• Data protection / GDPR, We need someone who either lives, works or studies in Elmbridge (or the surrounding area) and who has:
• Demonstrable experience of delivering IT and business change management
• Experience of IT strategy planning and execution
• A good understanding of cyber security including obtaining Cyber Security Accreditation
• A good understanding of Microsoft 365 multi-factor authentication
• Experience of business continuity and disaster recovery planning
• A good understanding of risk management
• A commitment to the Citizens Advice organisation
• A willingness to devote the necessary time and effort
• Strategic vision
• Good, independent judgement
• An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship
• An ability to work effectively as a member of a team
We are particularly keen to achieve a more diverse board of trustees and welcome applications from all sections of the community. Experience of Citizens Advice work is not required.What difference will you make? People with good local knowledge and strategic vision can really help us to develop a service that meets the changing advice needs of our community. More specifically, your input will help us to reach more people, provide more timely advice and improve the efficiency of our operations.

Citizens Advice Esher & District is a well-established local advice charity that is seeking an IT professional to joins its trustee board and provide thought-leadership on its digital and IT strategy.