UKIR01018

An exciting opportunity has arisen at Reinsurance Group of America (RGA) for an Claims Administrator to join our operations team in London.

This role provides the opportunity to work with international colleagues across multiple functions in EMEA and North America to provide reinsurance Claims Administration support for Life and Health claims to our clients.

As a Claims Administrator you will play an important role ensuring monthly data reporting and financials deadlines are met, whilst ensuring data can be processed timely and accurately. This role is suited to someone with a general knowledge of Insurance or Reinsurance, a great attention to detail and enthusiasm to grow and learn new skills in the role.

Responsibilities

Administration

• Ensure that the company's claims administration standards and time service requirements are applied to the handling of all business received. This includes both claims notifications and claims settlements.


• Ensure that the claims administration for all business accounts adheres to RGA treaties.


• For your specific client responsibility, provide claims administration data for input into accounting records, valuation systems and regulatory returns.


• Ensure claims administration data is provided to retrocession clients, including International Retro Pool, in a timely and accurate manner.


• Ensure claims administration processes and procedures are fully documented.


• Maintain a professional and working relationship with clients, both internal and external.


Reinsurance

• Gain a good working knowledge of reinsurance practices and specific RGA treaty practices as they pertain to the management and handling of transfer of risk.


• Ensure that claims are administered appropriately through the RGA chain of companies, external retro companies and the International Retro Pool.


Management Information

• Ensure monthly, quarterly and annual claims reporting is carried out in a timely and accurate manner.


• Ensure data is provided for claims audits as and when required.


• Ensure data is provided for any ad hoc claims data requests.


• Ensure data is provided for quarterly valuation claims reporting.


• Ensure documents that provide input to regular management information are completed in a timely and accurate manner.


Technical

• Develop market knowledge of Life Reinsurance and its implications within administration.


• Develop a good understanding of processing claims data on RGA administration systems. This includes Raptor and any other applicable systems or tools.


• Develop a good understanding of retrocession through the RGA chain of companies, external retrocession, and the International Retro Pool.


Interactions

• Report to the Raptor Team Lead, CE & ME and work closely with other members of the Claims Administration (Raptor) CE & ME team.


• Work closely with other CE & ME teams and teams based in other locations that provide services to CE and ME.


• Work closely with other RGA EMEA Claims Teams as and when appropriate.
  
  Experience of working in a similar role


• Strong IT skills with a good understanding of MS Excel


• Understanding the concept of Reinsurance and the risk factors affecting RGA.


• Superior oral and written communication and presentation skills.


• Effective interpersonal skills with the ability to interact with employees at all levels and across different departments


• Ability to focus on priorities, targets and deadlines


• Proactive team player who can also work on own initiative


• Ability to contribute to the team building spirit within the company


• 1 years' experience of working in a similar role


• Understanding the concept of Reinsurance and the risk factors affecting RGA.


• Have previous experience of working in a relevant role
  
  Reinsurance Group of America is one of the largest global life and health reinsurance companies in the world. With operations in 26 countries, we are the only global reinsurance company to focus primarily on life and health related reinsurance solutions.


Our core products and services include life reinsurance, living benefits reinsurance, group reinsurance, health reinsurance, financial solutions, facultative underwriting, and product development.

RGA has approximately $3.4 trillion of life reinsurance in force, assets of $84.9 billion, and a singular purpose: to make financial protection accessible to all.

RGA Aims to evolve RGA workplaces and the communities in which RGA has a presence, into more diverse, equitable and inclusive environments. We will create a culture where individuals are valued, feel a sense of belonging, and are respected for their differences - a workplace where all employees are encouraged and supported to reach their full potential.

Our individual, social, economic, and cultural identities shape and influence our experiences and perspectives. Therefore, to do our best work RGA will ensure diversity in our workforce across the various dimensions of social, interpersonal, and cultural identity -- and by practicing inclusivity in how we work with one another. Inclusion in our workplace is a step towards our purpose of making financial protection accessible to all.

Flexible Working

We support hybrid and flexible ways of working and would welcome a discussion on how we can balance what is important to you with business requirements during the recruitment process.

What can RGA offer you?

• Competitive salary


• Financial support with reference to Qualifications and Learning and Development Courses.


• 26 Days Annual Leave, Plus Bank Holidays.


• Pension Package.


• Private Medical Insurance


• Life Assurance.


• Group Income Protection.