UKSC Operations Coordinator

This position will play a vital role in supporting all functions of the UK Shipping Concierge. As the concierge grows in prominence so does the number of companies it is supporting, enquiries it is handling, events it is attending and more.
The UK Operations Coordinator will provide support and delivery across all workstreams including strategic account relationship management, market analysis, the delivery of marketing and communications, event planning, reporting and KPI monitoring. In addition, the role will provide stakeholder support to the Directorates Regulatory Innovation team.
The UK Shipping Concierge was created to support the growth of the UK maritime economy. It does this by serving as an entry point and ongoing interface for international maritime businesses who wish to work with or in the UK, by promoting the UK maritime offer, and by improving that offer where there is a need and opportunity to do so.
The UK Shipping Concierge assists shipping and associated sub-sectors by providing a one-stop shop for businesses wishing to interact with various Government departments, actively promotes the benefits of doing business in the UK and builds market intelligence to help shape policy and strategy.
The UK Shipping Concierge:
+ Creates a link between the maritime industry and government.
+ Provide strategic account relationships between government experts, ship owners, operators, managers and maritime sub sector leaders.
+ Promote the UK Maritime Offer from a government perspective and highlight the benefits of trading in the UK.
+ Provide the UK maritime sector a government centre of expertise, monitoring international competition and recommending adjustments to the UK’s offer.
+ Discover what barriers business may face when considering the UK and work to influence policy leads, as appropriate, to build better policy, which stimulates growth and maritime investment.
+ Help propel UK maritime prosperity to create jobs and increase economic growth.
Your responsibilities include but are not limited to:
+ Work closely with the Operations Manager and marketing and communications leaders across government to organise and deliver strategically positioned functions, events, and conferences to promote the UK Shipping Concierge service and the UK maritime offer globally.
+ Work in collaboration with Operations Manager and MCA Communications team in implementing social media campaigns that promote the UK maritime offer and drive engagement in accordance with the Communications Strategy.
+ Contribute to the sourcing and procurement of reliable maritime data and lead with the analysis and modelling of data that supports the development of market insight.
+ Map existing customers and industry multipliers and design a programme for stakeholder engagement.
+ Support strategic stakeholder engagement and events for the Directorates Regulatory Innovation team as agreed in conjunction with Operations Manager.
For further information about the role and responsibilities, please see the attached role profile., This role will be based in the Southampton HQ. MCA supports flexible working and operates a hybrid working model between home and office for this role, giving you greater flexibility over where and when you work.
The expectation is that you will spend a minimum 60% of your working time based at your principal workplace or out on official business. Details of the arrangement will be discussed further with your line manager.

Behaviours
We'll assess you against these behaviours during the selection process:
+ Communicating and Influencing
+ Working Together
+ Changing and Improving, It is essential when submitting your Personal Statement that you provide as much detail as possible, and utilise the full word count given, against the essential criteria outlined above as this will be used in conjunction with your CV to assess candidate suitability to move to the next round in the recruitment process.
Sift and Interview dates:
The sift is due to take place from 2nd December 2024
Interviews/assessments are likely to be held from 16th December 2024
This interview will be conducted via face to face at our Southampton HQ office. Further details of which will be provided to you should you be selected for interview.
We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.
The selection process will be designed specifically for the role. As a result, your assessment will include:
+ An interview.
+ A presentation.
You’re encouraged to become familiar with the role profile, as you may be assessed against any of the criteria recorded within.
Reasonable Adjustments
As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes., Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.
Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements
This job is broadly open to the following groups:
+ UK nationals
+ nationals of the Republic of Ireland
+ nationals of Commonwealth countries who have the right to work in the UK
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
+ individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
+ Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Are you someone with event management experience?, We are looking for someone with experience working in a shipping or a maritime environment. Working in a fast paced environment, it is essential that the successful candidate can thrive within it.
They must have experience of researching, analysing and displaying primary and secondary data. Along with a basic understanding of using Microsoft Excel for data analysis.
Event management experience is also essential for this role., Within your CV and Personal Statement please demonstrate your knowledge and experience of:
+ Basic level of MS Excel for data analysis.
+ Experience of researching, analysing and displaying primary and secondary data.
+ Experience of event management.

If so, we are looking for a UK Shipping Concierge (UKSC) Operations Coordinator to join us at the Maritime and Coastguard Agency (MCA) and we'd love to hear from you!
The Maritime and Coastguard Agency (MCA) implements the government’s maritime safety policy in the United Kingdom and works to prevent the loss of life and occurrence of pollution on the coast and at sea.
Safer lives. Safer Ships. Cleaner Seas.
Our vision is to be a world-leading organisation, accelerating the transition to sustainable shipping with non-negotiable safety standards. We put our people, our customers and our planet at the heart of everything we do.
We are committed to giving all our colleagues purpose, professionalism and pride in what we do. We work in supportive, diverse and inclusive teams.
We want everyone to feel valued and supported to achieve their potential at MCA.
This culture of inclusion is underpinned by our staff networks groups covering, Women’s, LGBTQI+, Race, Carers, Mental Wellbeing and volunteer Respect Ambassadors.

Alongside your salary of £34,233, Maritime and Coastguard Agency contributes £9,917 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.