Unit Manager - Outpatient Department Northwich Victoria Infirmary

As our Outpatients Department Manager, you'll take the helm of a dedicated team, shaping exceptional patient experiences and ensuring our clinics run smoothly. You'll:
+ Drive Innovation: Design and implement systems that enhance patient care, ensuring thorough assessments and flexible solutions to meet evolving healthcare needs.
+ Inspire and Lead: Motivate and guide a multidisciplinary team, championing improvements that streamline patient flow and elevate the quality of care.
+ Collaborate for Better Outcomes: Work closely with internal teams and external partners to deliver a seamless, joined-up approach to patient care.
+ Support Patients and Families: Advocate for patient-centred care, empowering patients and families to actively engage in their healthcare journey.
+ Ensure Safety and Efficiency: Maintain a clean, well-equipped environment that supports efficient, high-quality care.
+ Be Ready for Emergencies: Lead with calm assurance in urgent situations, ensuring the team responds effectively and prioritises patient safety.
+ Champion Accurate Records: Promote thorough documentation to inform improvements and uphold the highest standards of care.
+ Develop Your Team: Collaborate with colleagues to provide training and opportunities for growth, ensuring our staff stay at the forefront of clinical practice.

To excel in this role, you'll need:
+ Proven Leadership: A strong track record of management success, with the ability to inspire and support your team.
+ Clinical Expertise: Extensive healthcare experience, with a deep commitment to delivering exceptional patient care.
+ Innovative Thinking: A proactive approach to finding creative solutions and driving improvements.
+ Communication: Strong interpersonal skills to foster collaboration across teams and with external partners, including close coordination with the main OPD area, managers, and the dermatology team within our division to ensure seamless and effective service delivery.
+ Commitment to Safety: A meticulous focus on maintaining high standards of cleanliness, efficiency, and patient safety.
+ Organisational Skills: The ability to balance competing priorities in a busy and fast-moving environment.

About Us: At Mid Cheshire NHS Foundation Trust (MCHFT), we're rewriting the rules of healthcare excellence. Our commitment to delivering outstanding patient care knows no bounds. Join our esteemed team and become part of a visionary organisation that prioritises continuous improvement and sets new standards of healthcare brilliance. This a very exciting time to be joining the team at Victoria Infirmary as we continue to develop the site and services, and as we embark on a journey to introduce a Cheshire & Merseyside Surgical Centre on the Victoria Infirmary Site.
Mid Cheshire and Countess of Chester (COCH) are working collectively, with both Trusts involved in plans for the introduction of a cataract theatre and keen to develop a one-stop ophthalmology pathway. The ambition is to create a regional centre of excellence in Cheshire for high volume, low complexity (HVLC) activity in line with GIRFT recommendations., Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond.
The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford, was established as an NHS Trust in April 1991 and became a Foundation Trust in April 2008.
We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health.
The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal.
During the Coronavirus pandemic, the Trust was recognised nationally for its 'Be Safe Be EquiPPEd' campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE.
The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents feeling their role made a difference to our patients. We were also recognised nationally for our workforce health and wellbeing initiatives.
At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.