Urology Patient Pathway Assistant - Functional Team

A fantastic opportunity has recently arisen within the Bristol Urological Institute as we are advertising for a Patient Pathway Assistant working 30 hours a week to join our busy Urology department within the Functional Urology team. This is an exciting opportunity to start your career working within the Bristol Urological Institute.

The Functional Urology team are focused on helping manage the administrative processes for patients who suffer with Urological issues in the Bristol and South West area and also RTT patients needing general urology care. The role will be to support all administration aspects of the patient pathway in line with 18 weeks referral to treatment guidelines and therefore RTT knowledge would be extremely beneficial.

This role also involves working closely with the Consultant Team and Patient Pathway Coordinator, deputising for them as required., The Urology Patient Pathway Assistant is responsible for supporting the Patient Pathway Coordinator to manage the Outpatient Clinic Appointment waiting lists and to answer queries from patients, GP's etc.

To play a central role within these services and to work in close liaison with colleagues, staff in other departments, GPs, patients and the general public. To work well as part of a team whilst being able to use their own initiative to provide administrative support to the Patient Pathway Coordinator within the Urology team, to ensure effective high quality service is provided.

The ideal candidate will need to be able to work in a calm, logical, organised and methodical way whilst being able to multi-task in a busy environment with complex patient pathways., The Functional Urology team - Urology service is a fast paced service therefore attention to detail is a must along with a strong work ethic.

North Bristol NHS Trust is one of the largest trusts in the South West, with state of the art facilities provided at Southmead Hospital and the smaller Cossham hospital site.