UX Design Consultant

We are a leader in employee benefits, protecting over 2 million people, creating security and peace of mind to individuals & their families. Unum UK are recruiting a UX Design Consultant to spearhead the evolution of user experiences. As a UX Design Consultant, you will lead the UX design process by collaborating with cross-functional teams to define user needs and translate them into actionable design strategies. This role involves conducting user research, developing personas, and mapping user journeys to ensure a user-centred approach throughout the product lifecycle. You will be responsible for developing and executing innovative UX strategies that align with Unum Uk's business objectives while enhancing user satisfaction. Regular assessments and refinements of these strategies will be based on user feedback and analytics. In addition, you will design and prototype high-fidelity wireframes and interactive prototypes that effectively communicate design concepts, utilising tools like Figma to visualise ideas and facilitate user testing. Overseeing usability testing sessions will be crucial, as you gather insights to iterate on designs and improve the overall user experience. You will also champion accessibility standards across all digital platforms, ensuring compliance with industry guidelines to create inclusive experiences for all users. Furthermore, your role will involve optimising user journeys by analysing conversion paths and user interactions to identify opportunities for improvement, collaborating closely with marketing teams to ensure that content resonates with users and aligns with brand messaging.

We're a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we're on a collective mission to help the working world thrive., Unum UK

• Generous Bonus
• DC pension scheme
• Life Insurance and Income Protection
• Access to a remote GP, nutrition coaching, personal training, unlimited mental health support and medical second opinions through Unum's award-winning health and wellbeing app, Help@hand.
• 35 days holiday (Including Bank Holidays) with the option to buy and sell holiday up to 5 days
• Salary sacrifice electric car scheme with free on-site electric chargers.
We are an inclusive, diverse employer, where you can grow your future career with us without barriers. We'll support and challenge you to be your best with a wealth of learning and development opportunities.