UX Designer, Conversational Shopping

We're seeking a talented UX designer to join our growing London studio. This is an exciting opportunity to contribute to the innovation team behind Amazon's new generative AI-powered shopping assistant, Rufus.

We make it easy for customers to find and discover products by helping with product research, providing comparisons and recommendations, answering specific product questions, and more. As a UX designer on this cutting-edge project, you'll help shape the future of this high-impact product, which benefits from extensive customer research and behavioural data, and a rapid launch cadence.

You'll collaborate closely with a diverse, cross-functional team of designers, researchers, writers, engineers, and product managers to deliver best-in-class experiences. This role requires both big-picture vision and meticulous attention to detail as you bring our bold product roadmap to life for hundreds of millions of customers world-wide.

If you're a skilled UX designer excited to work on an innovative, customer-centric AI product, we'd love to hear from you.

Key job responsibilities
- Partner closely with product and research to define a shared vision, grounded in deep customer data analysis.
- Rapidly produce flows, wireframes, design prototypes, and high-fidelity designs to effectively conceptualise and communicate detailed interactions.
- Advocate for design excellence across the Search and Conversational Shopping teams, raising the bar for quality.
- Develop and maintain detailed UI specifications while meeting accessibility standards.
- Present and defend design recommendations to stakeholders and leadership for review, feedback, and approval.
- Work with technology teams to build efficiently, without compromising core experience principles.
- Continually learn and grow your skills in design craft, generative AI, and emerging technologies.

A day in the life
- Partner cross-functionally with research and product to deeply understand customer needs and translate them into strategic, user-centered experiences.
- Collaborate with designers across the Shopping teams.
- Leverage strong design and business acumen to transform conceptual ideas into exceptional, scalable solutions.
- Create a variety of design artifacts (e.g., wireframes, prototypes, videos) to test, evangelise, and deliver your ideas.
- Learn and grow through hands-on work with our Leads and Principals, and a dedicated mentor paired with you from day one.

About the team
The vision of the Search and Conversational Shopping Team is to revolutionise the search and shopping experience through innovations in advanced AI and machine learning. Our goal is to create intuitive, personalised experiences that seamlessly connect customers with information and recommendations that help them easily and enjoyably shop for the products they need.

Experience in delivering design solutions as a UX designer or interaction designer
- Have an available online portfolio, Experience working in a collaborative team and working directly with developers for implementation of designs
- Experience designing interfaces for mobile devices
- Experience owning end to end product design for medium- to large-scale products
- Experience presenting to management and leadership stakeholders
- Proficiency working with Figma, or similar tools
- Experience creating rapid UI prototypes for user testing
- Experience designing for accessibility and inclusivity.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.