UX Writer- Vice President

Salary Not Specified

JPMorgan Chase & Co., City of Westminster

Full time
Permanent
Onsite working

Posted today, 9 Oct | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 49e4f65c50c24a35b84392f343a0ed84

JPMorgan Chase & Co.

Full Job Description

Collaborate with designers, researchers, product managers, and engineers to write meaningful and human product content
Connect customer journey needs with business goals, design direction, and brand guidelines to create content effectively for end-to-end customer experiences
Effectively manage multiple projects and deadlines.
Create and help maintain writing guidelines that are in line our brand and voice.
Develop messaging with an eye toward accessibility and localizing for different markets.
Collaborate with stakeholders across the organization who come at experience design from different angles-like PR, brand, legal, risk, and more-to facilitate progress and influence direction
Recommend product names and messaging for new products.
Partner with our brand, marketing, localization, and customer service teams to create a cohesive experience.
Partner with UX Researchers and Information Architects to observe and conduct user testing and research to inform our experiences.
Champion the value of UX writing among other teams

As a UX Writer at JPMorgan Chase within International Consumer Business, you are the heart of this venture, focused on getting smart ideas into the hands of our customers. You have a curious mindset, thrive in collaborative squads, and are passionate about new technology. You'll quickly learn about our audience and create compelling content that empowers and delights users. Culture is important to us and we are looking for intellectually curious, honest, passionate and hungry individuals who are motivated to use and expand their skills, while working on an exciting venture., Bachelor's Degree in Communications, Content Strategy, English, Journalism, Creative Writing, Human Centered Design or other area(s) of relevant focus
5+ years of experience writing digital content writing and editing
Native fluency in written and verbal English.
Experienced in managing and collaborating with stakeholders, and comfortable prioritising to meet deadlines
Excellent communication skills, both written and oral
A critical thinker who doesn't shy away from asking the right questions
A guardian and advocate for customers' experience
A keen eye for detail and accuracy
Adept at following processes and you've previously worked in a regulated environment
Experience of working in enterprise-level companies and the tooling used to run projects - Confluence, Jira in particular
You value being part of a thriving team, and you look for opportunities to add value and make an impact
You seek to leave things better than you found them, and leave a positive footprint wherever you go
What you don't know, you're excited to learn

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives., Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.