Vacancy details

+ Be part of an out-of-hours incident management rota to provide communication and stakeholder support during major events.
+ When required, work with contractors and partners to ensure their social media communications are aligned with / help to enhance our own.
+ Provide support with measuring the impact and effectiveness of communications campaigns.
+ Oversee all corporate digital communications.
+ Advise key senior leaders on digital comms activity, where they can support our corporate plan with their activity.
+ Help to develop and deliver the corporate social media communication performance scorecard.
+ Attend all related meetings and keep the relevant comms teams informed about any actions/outcomes.
+ Be the primary point of contact for any proactive and reactive digital corporate communication inquiries.

+ Strong previous track record of digital communications experience with demonstrable results.
+ Strong understanding of digital platforms, social media and content management systems.
+ Exposure to working with high-profile companies.
+ Experience with working on multiple projects at once and able to prioritise them.
+ Knowledge and experience of video creation and editing.

At Thames Water, our purpose is crystal clear - to deliver life's essential service so our customers, communities and planet can thrive.

Water is life's great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we're committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water

At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our company.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

+ Competitive salary from £36,000 to £54,000 per annum, depending on experience.
+ Annual Leave - 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays)
+ Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution.
+ Personal Medical Assessments - Open to all once a year.
+ Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.