Vacancy details

Communication is vital to ensure that the impact of changes upon our business is realised, and the appropriate actions are put in place to ensure that business is not only ready, but that business change is successfully embedded.

In this role, you will manage all aspects of Business Change Management to support delivery of this Inventory Management programme.

In this programme, we are building on our existing Inventory stock management system to increase our resilience as a business and help support our operational teams have clear insight into availability and accountability of Thames Waters stock holdings.

What you'll be doing as a Business Change Inventory Lead

+ Support the establishment of Business Change Management capability - identify, implement and continuously improve the core standards / policies / processes / procedures / templates needed for the function to provide an effective Business Change Management service to this Programme within Inventory Operations & Supply Chain.
+ Identify, plan, develop and deliver business change activities for all stakeholders of the Programme, including communications, training needs analysis, organisation design and business readiness.
+ Identify business change management risks and issues, proposing mitigating actions to relevant Project / Programme Manager and Project Sponsor to overcome challenges presented.
+ Act as the main point of contact for business change communications and to actively collaborate with stakeholders from all levels and disciplines to define business change requirements and ensure effective development and delivery throughout the Programme Delivery phases.
+ Create detailed Business Change Management Plans, execute, monitor progress and report against those agreed plans and take corrective pro-active action where required.
+ Advise business and internal teams on Business Change Management best practice.

What you should bring to the role

+ Take accountabilities for all actions and decisions, including technical, financial and quality aspects.
+ Identify Business Change Management functional objectives and taking responsibility as appropriate.
+ Define, implement, maintain and continuously improve Business Change Management processes.
+ Establishing and maintaining influential relationships with internal and external customers, suppliers and partners at senior management level.
+ Developing and maintaining broad business understanding and Business Change Management expertise, including knowledge of the activities and practices within Thames Water and those of suppliers, partners, competitors and clients. Taking the initiative to keep both own and function members skills up to date.
+ Performing highly complex Business Change Management work activities covering technical, financial and quality aspects, absorbing complex information and understanding the implication of new processes and technologies.
+ Promoting compliance with relevant legislation and the need for services, products and working practices to provide equal access and equal opportunity to people with diverse abilities.
+ A full UK Driving License is required within this role.

At Thames Water, our purpose is crystal clear - to deliver life's essential service so our customers, communities and planet can thrive.

Water is life's great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we're committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water

At Thames Water we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, background, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.