Vacancy details

The purpose of this role is to carry out field investigations into complex operational problems and provide technical support to the wider DMA Excellence team to maintain DMA availability, good asset health and solutions to improve operational efficiency and customer satisfaction.

Ensure validation reporting is delivered; field equipment is available and working; and sufficient monitoring is in place to maintain a right-first-time approach to deliver DMA validation and improvement activities.

This is an opportunity to work in a high-profile team, working to improve system operations.

+ Location - Deephams - Enfield, North London - N9 0BA.
+ Night Shift working Monday 20:00 - Friday 06:00.
+ Offering a salary up to £45,000 depending on skills and experience + you will get a company van.

What you will be doing as a Nights Validation Field Team Leader

+ Perform audits of network maintenance, traffic management and validation activities.
+ Carry out site competence assessments and Best Practice implementation training.
+ Lead field investigations to identify anomalies within the water network and report findings and recommendations.
+ Carry out DMA Validation and support DMA Improvement.
+ Performance manage a field team provided by our Service Partners.
+ Maintain attendance records and sign off timesheets.
+ Develop performance reports and deliver them to key stakeholders.
+ Ensure compliance to Health & Safety, performing H&S observations (SHE6) and Asset Standard, measuring compliance.
+ Ensuring all PTWs are correctly signed on and off, also responsible for ensuring the network has been restored to normal operation before leaving the site; escalating any issues.

+ Essential skill - Problem-solving and resolving any network anomalies.
+ Ideally have expert knowledge of distribution systems.
+ Ideally understand correct valve ops procedure.
+ Working knowledge of reading GIS Mapping software.
+ Experience in managing technical field teams.
+ Sound working knowledge of Health & Safety regulations, Audits, Business Operating Plans, and quality systems.
+ Have excellent verbal and written communication skills.
+ Fully competent at using the appropriate Company IT systems and office software.

At Thames Water, our purpose is crystal clear - to deliver life's essential service so our customers, communities and planet can thrive.

Water is life's great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we're committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water

At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

+ Offering a salary up to £45,000 per annum depending on skills and experience plus you will get a company van.
+ Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution.
+ 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays)
+ GymPass, a free fitness plan and access to several well-being apps for you and up to three family members as well as discounted plans nationwide.
+ Cycle to work scheme, always on and up to £3,000 save money, get fit and help protect the environment.
+ WeCare, a variety of health and wellbeing services for you and your family including up to 10 specialist counselling sessions, 24/7 access to a virtual GP, get fit programmes and access to a nutritionist.
+ Benefits on Tap, access to discounts, cashback and instant vouchers.
+ Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
+ Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay.
+ Ongoing performance development reviews to help you be your best and identify growth opportunities.