Veterinary Client Care Assistant

You will work as part of a fast-paced team who are integral to the running of the hospital. Main duties will include general reception duties, telephony, managing accounts, client management and customer service, diary coordination, insurance claims and other general administration tasks. This is a full-time permanent role of 40h per week.

You need to be a highly motivated self-starter with the:

- Desire to provide the best clinical service to all our patients
- Ability to help develop and shape a growing service
- Ability to work as part of a team and individually
- Inclination to learn, and develop your clinical skills
- Specific experiences / qualifications / status / citizenship requirements

You must fulfil the following requirements:

- Have experience in a general reception role veterinary experience is not essential, but desired
- Have an excellent command of written and spoken English
- Maintain a professional and caring approach in all aspects of your work
- Provide evidence of your Right to Work in the UK.

Southfields Veterinary Specialists are currently recruiting for a Client Care Advisor who will support the existing Client Care and Administration teams in providing exceptional care and customer service to our clients and patients., This is a rewarding and challenging role that will require teamwork and dedication to our clients. It is an exciting time to join Southfields as we expand our offering and invest in new services. Joining us will allow you to work within an exceptional team and develop your career., Southfields is the new name in referral services. It's a very exciting time to join a forward-thinking and highly motivated team that has the support of Linnaeus, providing significant investment in providing new innovative services, a contemporary state-of-the art working environment and commitment to personal and career development. With an excellent support team in place, you'll be able to concentrate on what you do best in a friendly and supportive practice as we prepares to move to brand new 42,000 sq.ft state-of-the-art facilities.

At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.

Part of an amazing global family

Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best - caring for pets. We are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team. Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.

The future of the veterinary world is at the heart of everything we do. We are all individual but two important things bring us together: a commitment to excellence and our passion to make A BETTER WORLD FOR PETS.

Linnaeus is owned by Mars, that makes us part of their 70,000 Veterinary Health Associates who spend their days thinking about the 400 million pets of the world and how to improve their lives. Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best - caring for pets.

Our Associates are fundamental to our success and we are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team.

Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.

Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment, we are committed to fostering a culture that is inclusive and diverse for all our associates.

5 weeks holiday plus bank holidays and Birthday Leave
- Career progression opportunities
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- E-car salary sacrifice scheme
- Employer contribution pension scheme
- Wellness program including:
o Employee assistance program
o Eyecare voucher scheme
o Free annual Flu jab
o Cycle to work scheme
- Recruitment referral reward scheme