Veterinary Multi-Group Practice Manager - Business Operations - North

You will be responsible for overseeing our 3 sites which are all well established with experienced staff, each boasting their own unique characteristics, yet all adhering to a unified approach within the CVS management structure. Day-to-day duties of the role will include:

• Recruit, train and supervise team members
• Create and manage the team rota and ensure adequate coverage at all times
• Financial responsibility, including banking, budgets and debt control
• Prepare financial reports and analyse performance
• Manage the day-to-day operations of the practice
• Ensure high levels of client satisfaction and address any concerns or issues
• Develop long-term goals and plans for the growth of the practice
  
  Previous Veterinary experience would be preferred, but not essential
• Managerial or leadership experience would be advantageous
• Strong planning and problem-solving skills
• An excellent communicator with strong empathy
• Excellent customer service skills and experience in dealing with members of the public
• A positive attitude and excellent teamwork skills
• Proficiency in Microsoft Office and other database management and operating systems
  
  CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division.
Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day. Take a look at our short film to recognise the remarkable work that our Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK: CVS Ode to Veterinary Professionals

We know that benefits are key and that your personal benefits priorities will differ from others, so please see some of what we offer below:
• Salary will be dependent on experience and skills
• Generous annual leave entitlement of 5 weeks per year plus Bank Holidays (pro rata)
• Long Service Award - employees receive an extra day's annual leave for each year's service (up to a maximum of 5 days for 5 completed years)
• Supportive and collaborative team environment
• Staff discount scheme on Veterinary bills and products
• A range of health benefits including private healthcare
• Employee Assistance Programme and access to over 400 Mental Health First-Aiders
• and more!
Or, if easier, you can find a full list by clicking here: CVS Employee Benefits- what we can offer you!