Veterinary Patient Care Assistant - Townsend Veterinary Practice

The Patient Care Assistant role is one of the foundations of an outstanding veterinary practice, and as a PCA you will be involved in supporting our team of qualified RVNs and Vets to provide outstanding care to our patients.

Some of the duties will include:

• Nursing care to patients


• Assisting Vets and Nurses in restraining animals for treatment


• Cleaning, walking, and feeding of patients


• Preparation of emergency and operating facilities


• General cleaning and maintenance duties


• Running internal lab samples


• Answering emergency calls


• Covering the receptionist desk, including answering queries, booking appointments and taking payments
  
  An excellent communicator with strong empathy


• Excellent customer service skills and experience in dealing with members of the public


• The ability to travel as you may be required to work across our 3 branches


• Experience in animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet the welfare needs of animals


• Resilient with the ability to cope with potentially distressing and emotional situations


• A positive attitude and excellent teamwork skills


• Experience in looking after animals in a veterinary environment would be desirable
  
  CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division.


Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day.

Take a look at our short film to recognise the remarkable work that our Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK: CVS Ode to Veterinary Professionals


• Salary will be in line with the National Minimum Wage


• Generous annual leave entitlement of 5 weeks per year plus Bank Holidays


• Staff discount scheme on Veterinary bills and products


• A range of health benefits including private healthcare


• Employee Assistance Programme and access to over 400 Mental Health First-Aiders


• and more!


Or, if easier, you can find a full list by clicking the link here: CVS Employee Benefits