Veterinary Practice Manager Dual Site Support Staff

Are you an experienced leader with a passion for people management along with operational and clinical excellence? We are looking for a Dual Site Veterinary Practice Manager to oversee our two brand-new practices opening in Liverpool and St Helens in early 2025. This is a unique opportunity to play a pivotal role in shaping the success of two new sites in the Merseyside region., Team Leadership: Line manage and inspire teams across both sites, conducting regular 1-2-1's with team members, creating a supportive and collaborative work environment.

Recruitment: Collaborate with the central recruitment team to attract and secure top talent, actively participating in the interview process for both clinical and non-clinical roles to build a strong, capable, and cohesive team.

Operational Management: Play a key role in ensuring the seamless daily operations of both practices, upholding high standards of clinical excellence in alignment with the RCVS Practice Standards Scheme, while providing outstanding service to clients and their pets.

Financial Oversight: Monitor and manage P&L performance, with the ability to anticipate potential challenges and implement proactive action plans to address them effectively.

Performance Analysis: Utilise KPIs to drive efficiency, identify opportunities for improvement, and achieve practice goals.

Strategic Planning: Work with senior management to implement business strategies and ensure long-term growth of both clinics

Rota management: Ensuring rota's are planned to ensure smooth and efficient service., Animal Trust is a not-for-profit Community Interest Company that prioritises accessible veterinary care over profit. As a B Corp-certified organisation, we focus on sustainable and community-oriented veterinary services. We reinvest most of our profits into our facilities, enhancing our services to provide advanced care while maintaining affordability. Our core belief is that every pet deserves prompt and expert treatment regardless of their owner's financial situation. This is why we offer free consultations for sick and injured animals, ensuring timely and necessary care. We are committed to a future where no pet suffers due to financial constraints.

Full driving licence with business insurance. Proven experience in line management, ideally within a multi-site setting. Strong understanding of P&L management and the ability to interpret and act on financial data. Excellent communication, organizational, and leadership skills. Great commercial awareness including a strong understanding of the veterinary sector. Coaching and mentoring experience. Basic computer skills including Excel and Microsoft Office. Desirable Skills

Previous experience in the veterinary sector or a related healthcare environment. Familiarity with KPIs specific to veterinary practices or clinical settings.

Animal Trust is the largest B Corp-certified veterinary group globally, pioneering not-for-profit veterinary care. Our growth has allowed us to care for nearly 100,000 pets annually across our network of busy surgeries, emphasising that quality care should be accessible and honest. Our innovative approach ensures that all pets receive the care they need, tailored to their conditions and owners' financial capabilities. From free consultations to fixed-cost treatments, we provide a range of options to suit every need without compromising on care quality., At Animal Trust, we deeply value the wellness and satisfaction of our team members. We offer comprehensive support for mental, financial, and life counselling, ensuring each staff member has the resources to thrive both professionally and personally. We are proud to compensate our team members at or above the Real Living Wage rate unless they are attending external training courses. This commitment to fair compensation and sustainable practices reflects our dedication to our staff and our mission. In 2023, we were awarded B Corp certification, further cementing our commitment to high-quality, affordable, and ethically conscious care.

Our Offer

Competitive Pay of up to £34,000 6 weeks holiday, including bank holidays Performance related bonus scheme Private Health Care, 52 Weeks sickness benefit and free Employee assistance program - awarded after qualifying period Enhanced maternity and paternity package Contributory pension scheme Staff Discount Store Discount via Vivup Access to counselling support including mental health, financial and life counselling after 12 months of service Cycle to work scheme Refer-a-Friend bonus

Work-Life Balance

40hours to be worked between Working a Monday to Friday will leaving your weekends free to pursue other interests.